Administrator - E-Learning 

Bradford, West Yorkshire
Up to £15,500 DOE Plus 25 Days' Holiday, Pension, Healthcare Plan, Flexible Working Options 
17 Oct 2016
14 Nov 2016
Contract Type
Full Time

Administrator - E-Learning 
Bradford, West Yorkshire 
Up to £15,500 DOE Plus 25 Days' Holiday, Pension, Healthcare Plan, Flexible Working Options 

Are you an enthusiastic customer service professional with a great telephone manner? Want to develop an engaging career with a forward-thinking business? If so, read on. 

Our client is the nation’s No.1 provider of first aid and safety training books and supplies. They are now looking for an Administrator to join their team. 

As a highly successful business, our client understands that knowledge is the key to success and, as such, offers great development prospects for their employees. 

As an Administrator, you’ll be responsible for responding to customer and employee enquiries regarding our client’s e-learning services. 

Providing a professional, personable service, you’ll respond to a wide range of queries via telephone and email channels and direct customers to other departments when necessary. 

Assisting with competitor research, you will conduct testing on e-learning products for the Project Management Team and prepare e-learning related statistics and customer feedback for colleagues. 

You’ll assist with shop orders, delivery queries and returns, including purchase orders. Additionally, you’ll carry out a range of ad-hoc tasks to facilitate the smooth running of the business. 

Interested? To be considered, you must have: 

- Experience in a customer service role 
- Previous experience of dealing with customer over the telephone 

Friendly and approachable, as an Administrator, you must have excellent written and verbal communication skills. You must also be a positive team player with great prioritisation and multi-tasking abilities. 

To apply for the role of Administrator (E-Learning), please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Administrator, E-Learning, E-Learning Administrator, Office Administrator, Customer Service Administrator, Customer Support Administrator, Customer Service Executive, Customer Service Rep, Customer Service, Administrative, Administration.