Customer Service Assistant

Customer Service Assistant
Grade 4 - £17,546 - £19,940
Full Time - 35 hours
Permanent Contract
Based in North Manchester

This not-for-profit organisation manages 13,500 council homes in North Manchester.

Their Vision is that "We will make a difference in north Manchester by helping to make it a place where people choose to live, learn and work. Affordable energy-efficient homes and strong community pride will make our neighbourhoods thrive".

These are their Values that sit at the heart of every action they take and every decision they make.
- Putting people first
- Supporting communities to be successful
- Spending money wisely

An opportunity has arisen within one of our local offices for a Customer Service Assistant to provide an effective and high quality reception & administrative support service.

In this busy role you will carry out a variety of reception / administrative tasks and processes and be the first point of contact for customer queries both face to face and over the telephone, therefore, you will have an ability to understand and communicate effectively.

They are looking to recruit a proactive person who is customer focused, with excellent telephone and administrative skills. As well as working well within their friendly team, you will work well under your own initiative, have a passion for delivering a first class customer service, and have exceptional communication skills to ensure a high quality service is provided.

If you would like to be considered for this challenging opportunity and believe that you have the skills required for this role, please visit their website.

Closing date for applications - Thursday 27th October 2016 at 12pm
Interviews to be held - w/c 31st October 2016

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