Learning & Development Trainer - Haven - Bourne Leisure Support Centre

Bourne Leisure
Hemel Hempstead
17 Oct 2016
19 Oct 2016
Sport & Leisure
Contract Type
Full Time
Do you want a career in our Marketing Team, working for The Times 4th Best Big Company in the UK?

With greater focus for 2016 on ensuring 'a place where Talent thrives', part of our People Strategy is about ensuring that our team members within Haven have the operational and technical skills to fulfil their roles and deliver exceptional guest experience at our Parks and Support Office.

Within a newly forming Learning & Development function the intent is ensure a more consistent team member learning journey, which supplements the business' continued focus on culture.

This new role exists to help to deliver operational skills training, development and cultural material and to coach and engage the teams in how these skills will ultimately benefit the guest.

To be successful I will:

Passionate about developing skills, knowledge and behaviours

You will deliver training sessions that are structured, considerate of learning styles hat reflect the tone, language of our brand culture.

You will be able to inspire, motivate and engage our teams through yourdelivery

You will be able to assess, based upon agreed framework the return on investment of any training or development programme

You will want to keep up to date with developments in training by reading relevant journals, attending stakeholder meetings and attending relevant courses;

You will need to advise and possibly revisetraining programmes as necessary, in order to adapt to changes occurring in the work environment;

You will collaborate with the training administrator to organise suitable training venues, logistics, transport, accommodation as required, to achieve efficient training attendance and delivery.

You will work collaboratively when developing training solutions ensuring input from our teams and act as conduit for our teams feedback.

Our ideal candidate will be proactive and structured in their approach to work and enjoy getting fully involved with the detail and delivery of their role.

Desired skills:

Experience of Training and understanding of key principles

Excellent verbal and written communication skills

Great team player

Able to work independently, self motivated

Excellent Time management skills

Ability to build relationships and manage stakeholders

Display a flexible approach

Commitment to self development

Pasionate about developing skills, knowledge and behaviours

Highly tuned impact and influencing skills

Coaching training qualification

The benefits of working with us:

Free use of many of the Park facilities and discounts off our food and retail outlets.
Discounted Bourne Leisure holidays for you, your family and friends.
Reward and recognition schemes including long service and team member of the month.
Externally recognised qualifications to give you the opportunity to develop and progress.