Waiter / Waitress - The Langham, London

The Langham, London
15 Oct 2016
12 Nov 2016
Contract Type
Full Time

The Langham, London is currently looking to recruit a Waiter/ess in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago, an indulgence that lives on today as Tiffin at The Langham. All day light dining is served with timeless elegance and as the work day becomes evening time, the change of day can be celebrated with your choice of your favourite fizz from an extensive Champagne list and served in a striking bespoke coupe glass.

As a Waiter/ess in Palm Court, your main role will be to -

welcome guests to Palm Court in a friendly and engaging manner
provide prompt, friendly and efficient service
deliver service according to the Forbes standards
be familiar with all food & beverage items on the menu
maximise sales opportunity for food & beverage, upsell where appropriate
demonstrate your passion in Palm Court and personalise and engage with your guests
be responsible for ensuring bills are dealt with accurately
ensure that you adhere to health and safety matters

The Langham, London offers a wide range of benefits which will include:

uniform and meals on duty
annual holidays of 4 weeks plus bank holidays
life insurance of twice the annual salary
season ticket loan
complimentary and discounted accommodation across Langham Hospitality Group
company pension plan
learning and development opportunities
eye care vouchers
colleague recognition system
discounts on food & beverage and Chuan Spa treatments/products
bespoke discount and reward schemes
Employee Assistance Programme that is free to use
many other exciting benefits are offered

The Langham London, London's Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 378 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe's first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we've been doing so since 1865.


excellent knowledge of food & beverage, in particular afternoon tea
previous experience in a similar 5* environment
flair, passion and a conscientious attitude
confidence, professionalism and engaging personality
ability to think outside of the box to surprise and delight our guests
excellent attention to detail
clear conversational English language, knowledge of foreign languages is beneficia