Host/ess - The Langham, London

The Langham, London
15 Oct 2016
12 Nov 2016
Contract Type
Full Time

The Langham, London is currently looking to recruit a Host/ess in our Roux at The Landau Restaurant. To the epicure, London has always been a city of considerable attractions. Since opening in 1865, we are proud to say that The Langham has contributed significantly to the city's reputation in this respect. The team at Roux at The Landau deliver a most gratifying gourmet experience. Indeed, Roux at The Landau Restaurant has gained quite a reputation for wonderful tastes elegantly presented and served with poise.

As a Host/ess, your main duties and responsibilities will be to:

provide a warm welcome and engage with all guests
deliver service according to the Forbes standards
ensure that all guests are met and seated at the lounge in a timely and efficient manner
ensure the Host/ess desk is set for service everyday
process accurate billing for guests
provide guests with full information of the offering in Roux at The Landau
take accurate reservations for Roux at The Landau

The Langham, London offers a wide range of benefits which will include:

uniform and meals on duty
annual holidays of 4 weeks plus bank holidays
life insurance of twice the annual salary
season ticket loan
complimentary and discounted accommodation across Langham Hospitality Group
company pension plan
learning and development opportunities
eye care vouchers
colleague recognition system
discounts on gym membership, food & beverage and Chuan Spa treatments/products
bespoke discount and reward schemes
Employee Assistance Programme that is free to use
many other exciting benefits are offered

The Langham London, London's Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 378 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe's first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we've been doing so since 1865.

Requirements: .

The ideal Host/ess will have:

warm, confident and welcoming personality
excellent interpersonal skills, engaging with our guests
ability to manage and prioritise
ability to multi-task and assist on the floor when necessary
have working knowledge of Micros/Open Table
carry out administrative tasks when the need arises

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