Senior Client Account Manager

Marlin Apartments
14 Oct 2016
20 Oct 2016
Contract Type
Full Time
Job Description:

As a Senior Account Manager, you will consistently sell the brand with pride and passion resulting in preferred supplier status. You will maintain and grow relationships with large customers, while achieving an assigned sales and profit growth goal. Reporting to the Sales Manager, the Senior AccountManager is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts.This role is responsible for selling and supporting the firm's complete product and service offering to an assigned set of named accounts. Focusing on customers with high-value, strategic growth opportunity, the role's most important customer interactions are face-to-face meetings.KEY RESPONSIBILITIES:The Account Manager will set and agree the annual sales budget with their manager and will develop Account Plans in order to realise the sales budgetYou will be responsible for existing and new business. The main focus being relationship management at key accounts while further improving our market share by growing existing partnerships and developing new opportunities.You will develop customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company nvestments, and establishes a clear action plan for successYou will be required to develop excellent relationships with all clients and it is important that the Account Manager is able to build up a network on all levels within the clients company in order to stay informed.Another aspect of the role will be to proactively manage customers' satisfaction and service delivery by anticipating potential service problems, and monitoring satisfactionYou will be responsible for selling new or additional products or services to current buyers and you will leads all aspects of the sales process, calling upon others within Marlin to assist in solution development and proposal delivery, as needed, or as directed by managementTo be successful, the Account Manager must visit clients and prospects frequently and therefore be open to frequent travel. The Account Manager will be able to create opportunities by translating customer needs into sale. SKILLS AND SPECIFICATIONS:Is a skilled negotiatorMust be excellent in relationship managementBe skilled in developing new relationships and able to communicate on all levels within a businessHas a proven track record in sales, is target driven and focussed on surpassing objectivesHas an entrepreneurial spiritIs tenaciousIs cost awareIs self-confident and able to reflect on their own behaviourWill be fluent in English (knowledge of another European language is a bonus)Demonstrates strong numerical skills WHAT YOU GET:Competitive salary with excellent OTEFantastic progression opportunitiesFull bespoke trainingMonthly company social eventsTwice yearly corporate partiesFrequent team building activitiesBonus/Incentive Scheme- PensionHeavily discounted gym membershipTwice weekly fruit deliveries to the office

Company Description:

Marlin Apartments is a leading serviced apartment provider with a portfolio of 700 apartments in and around the city of London.

We pride ourselves on being leaders in our industry