Customer Services Advisor / Customer Service Executive

Location
Bradford, West Yorkshire, England
Salary
Negotiable
Posted
14 Oct 2016
Closes
11 Nov 2016
Ref
OLCE-04
Contact
Alanna Doyle
Contract Type
Permanent
Hours
Full Time

Job Title: Customer Services Advisor

Location: Tong, West Yorkshire, BD11

Salary: Competitive

Job Role:

Our Client is a long established (15+ years) specialist computer company, with a multi-million pound turnover and over 50 highly trained staff with hundreds of years' experience between them.

Job Role:

The company is looking for a team player to join our successful Customer Services department, working at the very forefront of our business. Based within the company's busy contact centre, this key role involves providing our customers with an exceptional customer experience.

Key Responsibilities:

  • The role involves taking a high level of inbound calls from customers and dealing with their enquiries in a professional and efficient manner.
  • Liaising with couriers and all of our internal departments are also key components of the role.

The Candidate:

  • You will be a driven and experienced Customer Services Advisor and will strive to go that extra mile for all of our customers.
  • You will have excellent communication skills and a desire to solve problems effectively.
  • Previous customer service experience, within a call centre environment, is essential.
  • Face to face customer services experience and sound PC technical knowledge would prove a definite advantage.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will be considered for this role.