Account Administrator

Recruiter
Cubiquity Media
Location
City Centre (Leicester Royal Infirmary)
Salary
£16,000 per annum - 24 Days Holidays + Bank Holidays
Posted
13 Oct 2016
Closes
27 Oct 2016
Ref
CUBAAOCT16
Contract Type
Permanent
Hours
Full Time

PURPOSE OF ROLE:

To deliver exceptional service levels throughout the supply of print related products to customer accounts.  You will also be responsible for managing various aspects of the relationship with the customers, assisting to deliver quality print related products and services within the required timeframes.

DUTIES & RESPONSIBILITIES:

  • Using a variety of software packages, such as Microsoft Word, Outlook, Excel, etc., to produce correspondence and documents and maintain records, spreadsheets and databases;
  • Being the first point on contact within the office, either on the phone or face to face
  • Maintain and update online ordering systems (training will be provided)
  • Liaising with staff in other departments and with external suppliers
  • Ordering and maintaining ongoing jobs in production
  • Organising and storing paperwork, documents and computer-based information;
  • Be presentable and representative of the Company's image at all times

PERSONAL REQUIREMENTS:

  • Good inter-personal relationships
  • Good computer and keyboard skills
  • Excellent communications skills
  • Keen attention to detail
  • Ability to stay calm under pressure
  • Methodical and thorough approach to work
  • Organised
  • Excellent at multitasking and prioritising
  • A great team player
  • A desire to show initiative
  • Ability to work on a bespoke order processing system

EXPERIENCE & QUALIFICATIONS REQUIRED:

  • Experience working in a  customer facing environment
  • Experience of working with computers and different software packages
  • Experience of print (would be beneficial but not essential) - training will be provided