Extra Care Plus Officer
This role is part of the Making Advice Work Programme. The project works with new River Clyde Homes tenants to provide advice, information and guidance to help them settle into their new home and ensure they are able sustain the tenancy. Working alongside our Housing Officers, the successful candidates will provide support on all benefit and financial inclusion related matters for the first 12 months of the customer's tenancy. Helping customers to manage the impacts of welfare reform is a major focus for the role.
Intensive, one to one support on a home visit basis forms the main part of this service. We are therefore looking for individuals who are experienced in dealing with customers on a professional basis and in a sensitive manner. You should have at least 12 months experience working within the field of welfare benefits or housing and should have significant knowledge of the impact of welfare reform for social housing tenants. A driving licence and access to own vehicle is essential.
Grant funding for these positions runs until the end of March 2017 (externally funded by Scottish Legal Aid Board and Scottish Government).
If you are looking for a new and exciting opportunity, this is a great chance to join a thriving and ambitious company and to enhance your existing skills, knowledge and experience in an organisation which will support your career development. We offer a benefits package including contributory pension, health cash plan and flexible working.
The preferred candidate will be required to undergo a Disclosure Scotland check.
Extra Care Plus Officer Role Profile.pdf
Extra Care Plus Officer Application Form.doc