Assistant Manager - London

12 Oct 2016
06 Nov 2016
Contract Type
Full Time
Assistant Manager - Exciting social entertainment venue!

Department: Restaurant / Bar Floor/ Reception

Reports to: General Manager

The Venue

Bounce is a ground-breaking social entertainment concept with two London venues situated in Farringdon and Old Street and one new launched venue in Chicago, USA. Each beautifully designed venue features 17 ping pong tables (including the London 2012 Olympic final table, and the 2014 Commonwealth games tables), an open counter restaurant with an modern European inspired menu, an exclusive Private Events Room, and a stunning full cocktail bar.

With two highly successful London venues and enormous plans for global growth, Bounce are recruiting for passionate Management to join the success story!

Purpose of Position:

To support the Management Team in the efficient and profitable running of the operation - the Assistant Manager is responsible for organisation and supervision of excellent service in their designated area during shifts, upholding the established reputation of the brand

Key Duties and Responsibilities:

To ensure every guest is wowed every guest by an incredible Bounce experience from start to finish
To use your established understanding of the London hospitality market to drive sales and maximise revenue across all departments
To be instrumental in the ongoing in recruitment, training and development of a passionate engaged team, motivated by your love of hospitality and excellent customer service standards and managed to deliver each and every time
Be responsible for efficient and accurate schedule planning
Manage the operation of the department with passion, integrity and knowledge while promoting the culture and values of Bounce

Core Non - Negotiable Skills and Experience:

At least 18 months hospitality management experience, preferably within a high volume, similarly complex operation
An excellent team player, able to take direction with a desire to develop leadership skills, working with the GM to inspire and motivate the department's team of employees
Proven organisational skills; a proficiency in organising and managing different tasks to required deadlines
Fluent verbal and written communication and excellent interpersonal and customer service skills
Expertise and patience to deal with any issues that arise - an analytical and creative approach to correcting the existing problem and avoiding future conflict
A positive and joyful outlook, always ready to smile with a 'can do' attitude


Excellent rates of pay
Shift meals
An amazing team of colleagues
Good progression opportunities for hard working hospitality professionals