Host/ Hostess - Leeds

12 Oct 2016
06 Nov 2016
Contract Type
Full Time
Host/ Hostess - Events position

LIVINitaly is a great Italian bar & Restaurant based in the up and coming area of Granary Wharf, by the Leeds-Liverpool Canal, that provides homemade, fresh, real Italian cuisine, Artisan Beers & Cocktails in a fun, young and dynamic environment.

A now expanding company in the centre of Leeds that gives you the opportunity to show your capabilities and program your advancement in a system based on performance, measured through demonstrated achievement.

Our Bar & Restaurant is considered one of the trendiest in Leeds City Centre and has quickly become an attraction for both, local clientele and business people commuting through the area.

A fantastic opportunity has therefore arisen within the Hosting, Bookings & Events Department, as we are currently looking for a passionate Host/Hostess which can contribute to the continued success of our bar & Restaurant.

Key responsibilities:

Welcome and escort all guests to our Restaurant & Bar
Coordinate bookings, creating and submitting Events proposals, managing guest correspondence, answer inquiries, allocating tables and supporting the team through service.
Manage table set-ups
Answer queries and always exceed guest's expectations
Oversee the effective and smooth running of service, working closely with the Restaurant Management
Maximise restaurant and bar revenue whenever possible by utilising all sales opportunities and packages available
Ensure full knowledge of the menu and services available to guests
Be passionate about customer satisfaction and endeavour to create the perfect customer experience
Ensure company standards of service are adhered to at all times
Adhere to all Health & Safety and Food Hygiene regulations as set by the Company
Apply all administrative procedures relating to the job in accordance with Company guidelines
Carry out all reasonable requests from management
Great communicative skills and strong determination to goals achievement

Key Requirements:

The ideal candidate for the role in question would have a Catering diploma or at least 1year work experience, preferably within a similar operation to LIVIN'italy, although a comprehensive training program is also supplied to all candidates.

Your customer service skills must be impeccable and your personal presentation the same.

Candidates must be totally committed to the role, with an outgoing and approachable personality, ready to go the extra mile.

You will need to be a good team player, with an understanding of customer service and a very keen eye for detail. Strong organisational and teamwork skills are essential and the right candidate must

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