Customer Service Representative

JT Works
13 Oct 2016
21 Oct 2016
Contract Type
Full Time
Job Description:

Calling ALL Customer Service Representatives! Opportunity to join one of London's newest and exciting business ventures! Love customer service? Enjoy talking about various things? Thrive on being different? Then this may be the role for you! We are on the hunt for a unique individual, who will go above and beyond to surpass customer expectations, ensuring happiness with every call! What we want from You:Go the extra mile for every customerGet involved in perfecting the customer journeyAddress our customers' queries by being personal and supportiveLet us know what our customer are saying to help us keep growing and improving, no matter how ridiculous!Ensuring all KPIs and SLA's are metAnswer to emails on a daily basisInvestigate any issues customers have faced and communicate these to the appropriate department, to ensure constant innovation Who you are?Someone who is positive with a BIG smilePassionate about keeping every customer coming back (even if it means bribing them with a Five Guys burger)Thinking outside the box. Imagination is what got us this far.Experience in working in customer careUnderstanding sales force is a big plusGood spoken English BenefitsWorking with a bunch of young and energetic peopleThe chance to grow with an amazing, new conceptOpportunities for career progressionAn innovative and fast paced environmentAnd most importantly, access to so many restaurants and venues around London, YUM. If you think you are perfect for the role, then we want to hear from you! Tell us why, by applying now!