Customer Service Assistants x 10

13 Oct 2016
28 Oct 2016
Contract Type
Full Time
Job Description:

CUSTOMER SERVICE / SALES ASSISTANT NO EXPERIENCE NEEDED! POP UP EVENTS & IN-STORE PROMOTIONS Penmex is one of the leading events promotions firms in Scotland. We are customer acquisition specialists and experts in dealing with people. We have huge goals for 2016 as we look to extend our market reach and break the GBP1million turnover barrier. As a result we have immediate openings for customer service / sales assistants. A background in customer service and or sales would be an advantage, however not a requirement. We are looking for enthusiastic, outgoing and hard working individuals to join our award winning team. At Penmex we use in-person promotions at events and venues throughout Edinburgh to acquire customers on behalf of our clients. As customer acquisition specialists we recognise the importance of delivering an outstanding customer experience. We believe a happy customer is a long term and loyal one and for that reason we go above and beyond to ensure we achieve customer satisfaction. We provide on-going and extensive customer service training to ensure our customer service / sales assistants are able to represent out clients with total confidence, professionalism and transparency. All of our campaigns are done face-to-face as we believe the human element is key for success! Face to face conversations have a bigger and long lasting impact versus a 30 second TV commercial or billboard you quickly walk past and forget. Meeting with customers face to face, we are able to build a rapport with customers and answer any queries which instils consumer confidence and builds brand loyalty as well as generating tremendous customer acquisition rates for our clients. Customer service / Sales Assistant Requirements and Recommendations:Must 18+ because you'll be signing contractsHave a positive 'can do' attitudeBe confident and assertiveBe able to commute to and from our office in Edinburgh City CentreSales and/or retail experience would be beneficial because this is a very customer-oriented roleA strong work ethic If you consider yourself a "people person" and would thrive working in a fun, friendly and fast paced environment, apply today!HOW TO APPLY: Send your CV to Emma and Kirsty through the on-line process by clicking the apply button. *PLEASE NOTE: THESE OPENINGS ARE BASED AT PRE-BOOKED EVENTS & VENUES, THIS IS NOT A DOOR TO DOOR POSITION* Applicants successful at the initial stage will be invited to attend an observation day, shadowing one of our advisors. As this is still a part of the interview process and helps towards making a final decision applicants will not be compensated and expenses will not be covered. Applicants must be able to commute to Edinburgh Centre daily. Our contractors are self employed and paid on commission only for their completed sales, all earnings are uncapped therefore you are in control of what you can make. The openings are immediate start, therefore we are unable to consider applicants not currently able to commute to Edinburgh City Centre. Required skills Customer Service

Company Description:

Penmex were established in response to an ever growing need for below-the-line marketing solutions, as recent research has suggested that consumers are experiencing brand fatigue as a result of repeated exposure to above-the-line marketing. At Penmex we specialise in below-line customer acquisition through providing cost effective, measurable and tailor-made marketing solutions.
Putting the personal touch into every campaign we conduct, we are able to Increase Market Share and Raise Brand Awareness for our clients through Business-to-Business and Business-to-Consumer promotional Marketing & Sales campaigns.
Our tailor-made marketing strategies allow us to develop and employ the perfect campaign for maximum exposure. Although we are a relatively young company our current client portfolio includes several of the UK??s blue-chip companies. We provide both client and consumer with the highest quality experience by offering a full service approach to direct marketing.
Our goal for the next 18 months is to establish Penmex as a market leader in the UK and grow our client portfolio. Once we have cemented our place in the UK, we want to take Penmex International, moving into America and Australia.