Customer Service Officer

Runcorn, Cheshire
VH Scale 4 - 5 (£17,501 - £20,847)
13 Oct 2016
26 Oct 2016
Contract Type
Full Time

Customer Service Officer


Salary: VH Scale 4 - 5 (£17,501 - £20,847)

6 Months Fixed Term Contract– 35 hours per week is advertising for Customer Service Officers on behalf of their client, a leading social housing provider based in Runcorn.

A number of exciting full-time fixed term Customer Service Officer roles are available based in their established, multi-award winning Customer Service Centre.

The organisation prides itself in truly listening and dealing with every contact in a sensitive, empathic and efficient way.  The customer is at the front and centre of everything they do. They are a solution-focused team, at the hub of the organisation, who are committed to getting things right first time.  It’s an exciting time to join the team, as they explore different opportunities to communicate and engage with customers.

As a Customer Service Officer, you will benefit from a fantastic training package that is built around you. It will enable you to:

  • Have effective conversations with our customers, taking ownership and responsibility to resolve a wide range of enquiries, across different channels, at first touch
  • Contribute to shaping of the overall customer experience


The organisation’s vision is to ‘Make A Difference’ and they are looking for passionate, enthusiastic, ambitious and self-motivated individuals who’d love to join them in delivering this.

If you are an experienced customer service professional, a people person with great communication skills, a creative thinker who loves solving problems and strong ICT skills, then this may be the role for you.

Closing Date: 26th October 2016

How to apply:

Please click the apply button to go to the recruiter's website where you will be required to fill complete the application process.