Customer Service Advisor
Ribble Valley Borough Council
Part Time Customer Service Advisor
Ref No: RES137
Salary : £7.90 - £8.39 per hour
Monday to Friday (15 Hours Per Week)
Working hours: Fixed Hours 12 noon to 3 pm
You will be the first point of contact for all customers calling or visiting the Council offices. Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions. You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.
You must be able to resolve customer issues on the telephone and face-to-face. Experience of working in a customer focussed role is essential as are familiarity with computer based systems and keyboard skills.
A positive and professional attitude is essential, together with confidentiality and integrity.
Further information can be found at www.ribblevalley.gov.uk/jobs.
For an application pack call 01200 414596 (24hr answerphone) or email : firstname.lastname@example.org and quote job ref. number.
Previous applicants need not re-apply.
Closing date for applications will be Friday 4 November 2016
Interviews will be held on Thursday 17 November 2016