Hotshots (Cafe) General Assistant

Colchester United Football Club
6.50 - 7.30 GBP Hourly
13 Oct 2016
20 Oct 2016
Contract Type
Full Time

Job Title: Cafe General Assistant

Reporting to: Head of Catering

Location: Colchester United Football Club

Delivering friendly, efficient customer service, the successful candidate will be taking a lead in Hot Shots caf?? at the Weston Homes Community Stadium, creating a welcoming atmosphere and attracting and retaining new customers.

Job Description:

  • Welcome and serve customers to run a successful cafe/catering operation.
  • To implement, maintain and develop the highest standards of customer service at all times.
  • To prepare food and drinks, clean equipment and maintain a clean tidy work area to the highest hygiene standards.
  • To ensure all statutory and company regulations, procedures and systems are adhered to on a daily basis.
  • Follow all cash management policies, processing payments, cash handling and taking orders through EPOS till system.
  • Assist in developing the brand of Hotshots' to ensure to ensure individual and team success.

Personal Specification:

  • Flexibility within role and must be available to work weekends, early mornings and evenings as required.
  • Excellent communicator.
  • Dedicated to offering first class service and a passion for quality catering.
  • Able to work under pressure whilst maintaining professionalism.
  • Excellent use of initiative and self motivated.
  • Ability to work individually and as a team.
  • Previous experience in a similar role is beneficial.
  • To hold a level 2/3 Food Hygiene Certificate is beneficial.
  • A proven record of excellent customer service is essential.

Hours of Work:Minimum 30 hrs per week, including weekdays, mornings, daytimes, evenings and weekends.

Rate: GBP6.50-GBP7.30 per hour.