NOC / Datacentre Engineer (Cisco) – Leading £80M IT Services Provider

St Ives, Cambridgeshire
Competitive Salary + Excellent Company Benefits Package
11 Oct 2016
08 Nov 2016
Contract Type
Full Time

NOC / Datacentre Engineer (Cisco) – Leading £80M IT Services Provider
Saint Ives, PE27, Cambridgeshire
Competitive Salary DOE + Company Benefits

About Us:

We are a well-established, dynamic and successful IT Solutions company, with offices across the UK. Our clients include leading commercial and public sector organisations and our partners include multi-nationals such as HP and Microsoft. As well as being a HP focused partner for hardware and software we also have excellent qualifications and status with both VMWare and Veeam.

Our managed services team are based from our offices in St Ives and our data centre facilities in Huntingdon and Northampton and provides a focused range of hosted and cloud services through our extensive portfolio, specifically designed to help customers align their IT functions to their core business requirements.

NOC / Datacentre Engineer Opportunity:

We are now recruiting for a NOC / Datacentre Engineer to join our Data Centre team. You will be working as part of a small team dealing with the day to day management of our data centre and wide area networks both internally and on behalf of our customer base, ensuring our customers network and devices are operating and performing within acceptable boundaries and remaining compliant against relevant legislation.

You will be second tier support for our service desk responding to customer incidents and managing our monitoring software to identify potential issues in a proactive manner to reduce potential customer related incidents. This means working carefully to understand the issue at hand, and then either taking care of it yourself or escalating it to the appropriate supplier, delivering a high standard of customer service to all customers in the process. 

As a market leader in our field with extensive qualifications and support from our business partners we aim to go from strength to strength towards a brighter future to further strengthen our position as a Managed Services provider.

This is a fantastic opportunity to work within an interesting and varied company who offer a busy yet friendly place of work.

Networks & Security Analyst Skills and Experience:

> A degree or equivalent in a technology related subject and / or minimum 3 years’ experience in a similar field undertaking a similar role
> A strong understanding of Cisco routers, switches, firewalls & Netscaler
> Knowledge and daily usage of BGP, OSPF and other routing protocols
> A good understanding of server interaction for troubleshooting.
> Strong Customer service skills and a good telephone manner

Location: St Ives, Cambridgeshire. 
Hours: Based on a shift pattern operating between 0800 and 1800. Rotating early and late shift with the early shift being 0800 to 1630 and late being 0930 to 1800
Salary: Competitive (Depending on experience & skills) 
Start date: ASAP
Other: Must have the right to live and work in the UK.

Must have own transport to get between sites and current driving license.

Any offer would be conditional upon the successful candidate passing a full DBS national security vetting process.

Interested? Just Apply Below...

In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR. 

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