Membership Manager (Account Manager)

Recruiter
Hiring People
Location
London
Salary
29000.00 GBP Annual
Posted
09 Oct 2016
Closes
23 Oct 2016
Contract Type
Permanent
Hours
Full Time

Membership Manager (Account Manager)

Our client, a leading transatlantic business organisation is seeking a talented, creative and business-oriented Account Manager/Membership Managerto build and manage a portfolio of Transatlantic and Corporate members. The role is available from August 2016, located in London.

The Account Manager/Membership Manager is the key point of contact for members, and is the first point of contact for prospective members. The Account Manager/Membership Manager engages members and ensures that they receive the maximum value and service from their membership with the organisation.

The Account Manager/Membership Manager will closely work with the Events, Communications and Policy & Trade team, and report to the Director of Membership.

The ideal candidate will have experience in client relationship-building and service-delivery based on a comprehensive understanding of the services the organisation provides to its members. We welcome interest in the UK-US relationship and personal drive and ambition to help our organisation grow. The role offers scope for own initiative and room to develop and expand responsibilities and skills.

KEY RESPONSIBILITIES


  • Build and maintain key relationships within each existing and prospective member account
  • Develop member account engagement plans with top tier members that reflects the company standards, member interest and business environment
  • Develop strategic proposals in partnership with colleagues from the Events, Communications and Policy & Trade Teams
  • Help to build and inform the organisation's programming based on member feedback and interest
  • Proactively identify and approach prospective members in line with the organisations programming and objectives
  • Demonstrate ownership confidence and commitment to delivery strategy, process and results

PROFILE

Ideal candidates should have the following:


  • 2 years in an account management role and/or B2B sales experience
  • Consistent approach to personal and professional development
  • Excellent communication and presentation skills (verbal and written) and comfortable working with senior business representatives
  • Ability to think strategically and identify/propose/implement relevant opportunities for members
  • Be open to evolving tasks and responsibilities
  • Be detail-oriented, accurate and organised and have strong writing skills
  • Interest in the transatlantic relationship
  • Experience of working for or with a membership or not-for-profit organisation (desirable)
  • Experience with SRM systems (desirable)

About our client

A leading transatlantic business organisation, dedicated to helping companies build their businesses on both sides of the Atlantic. It incorporates the American Chamber of Commerce (UK) and the British-American Chamber of Commerce (USA), which merged in 2000 to create a single, pre-eminent transatlantic organisation that support its members across the Atlantic.