Sales Support Administrator

US
Haygrove is a profitable c. £60m horticultural systems and
fruit growing enterprise employing 200 full time and 1000
seasonal staff in both the UK and South Africa. The business
also has a farming enterprise in Portugal and Growing
Systems sales staff in a further 20+ countries. Haygrove is
truly international and the geographical spread brings a
wealth of opportunity.
Founded in 1988 by the Chairman, Angus Davison, Haygrove
Growing now supplies fresh berries to UK and European
retailers year-round. Haygrove Growing Systems develops
and supplies field-scale polytunnels and substrate systems
internationally (currently to 50 countries from Finland
to Patagonia). Haygrove takes pride in being a dynamic
business with transparent values. We define success as
constantly creating opportunities for truly great people, and
measuring ourselves in a hard Triple Bottom Line manner
(People, Profit, Planet).
Listed in the 2012 Sunday Times fastest growing in
international sales in the UK as well as fastest 500 growing
in terms in employment in the EU in 2011, this business is
complex, passionate and rapidly growing with an ambitious
5 year business plan underpinned by strong ethical values.
THE PACKAGE
Haygrove are committed to personal development and
training, we look to promote excellent individuals with
initiative and creativity. We offer 23 days holiday, as well as a
vibrant social calendar.Haygrove offer an employer backed
pension scheme. The role includes a highly competitive
salary.
YOU
You will have a key set of skills that enables you to work
within the heart of the UK-based Australasia and Americas
team as well as displaying our Company values of energy,
humility, and intelligence. Preferably educated to degree
level or equivalent , and computer literate, you will need
to be able to work directly with the sales team across
Australasia and the Americas, recognising the time zone
differences. You will deal with customers where necessary
and offer a wide range of support services to both internal
and external stakeholders. The position requires you to
have energy, attention to detail with excellent customer
service skills and a desire to be of part of a high performing
and well respected team.
THE ROLE
The role is to assist with all elements of the sales process,
from producing accurate and timely quotes, through to
logging of all customer interaction on the CRM system.
A high level of aptitude in MS Excel is desirable. With an
eye for detail, the successful candidate will ensure that
all relevant customer details are captured at the onset, to
drive a successful order process that results in timely and
accurate deliveries to some of our largest and remotest
export markets. To ensure that discrepancies are minimised
as well as resolved speedily, the role requires an excellent
attention to detail. Additional project work as required will
also form part of this role.