IT Technical Helpdesk Support

Location
Maidstone, Kent, England
Salary
£13000 - £17000 per annum
Posted
07 Oct 2016
Closes
04 Nov 2016
Ref
00059863
Contact
Recruitment Genius Ltd
Sectors
IT
Contract Type
Permanent
Hours
Full Time
An exciting opportunity is now available for an IT Helpdesk Support Technician to join this award winning digital marketing company.

Due to continued expansion they are looking for someone to join their busy technical support team in Maidstone.

The ideal candidate should be someone who has an interest in PCs and is confident to help clients out via email and telephone support.

The role requires an understanding of email pop boxes, setting up email in Outlook (various versions) and a general patience and ability to talk people through problems.

Preferably the candidate would have knowledge of some html, domain names, linux, domain name resolution, name servers and a good general understanding of the internet.

The role will be supporting email, hosting, ecommerce platforms (zencart and magento), wordpress and also their in-house site management software so full training will be provided.

The ability to use MS Excel, MS Outlook and MS Outlook Express is essential, and having some programming ability in perl, javascript, php, etc. would be advantageous.

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