Welcome Administrator INKI41694

Kingston Upon Thames (City/Town), London (Greater)
£17,369 - £20,827 per annum, inclusive of London Allowance
07 Oct 2016
01 Nov 2016
Contract Type
Full Time

Welcome Administrator INKI41694

Kingston, Surrey

Salary £17,369 - £20,827 per annum, inclusive of London Allowance

Fixed Term Contract until 31st March 2017

Our client is one of the highest performing Colleges in London, rated as ‘Good’ by Ofsted in June 2016. The College has reinvigorated its focus on improving the student experience, raising student aspirations and delivering consistently good and outstanding, teaching, learning and assessment. As a major provider of further, higher and adult education to over 10,000 students, their staff have quality at the heart of everything they do.

As their Welcome Administrator, you will provide first point of contact for enquirers and visitors to the College, ensuring the highest level of customer service at all times. You will deal with a range of queries including student support queries, IAG, enrolment and fees and be able to efficiently and accurately signpost to specialist areas as appropriate. Working as part of the Welcome and Enquiries team, you must ensure consistent communications and execute telemarketing campaigns needed for marketing and recruitment purposes.

They are looking for an enthusiastic team player with excellent customer service, interpersonal and organisational skills. You should have good general IT skills including familiarity with internal applications, Word, Excel, PowerPoint and Outlook and have recent experience of working within a reception/call centre function.

With a positive “can-do” attitude and the ability to work well under pressure, you will be able to prioritise own workload as well as provide assistance with the work of others when required. With excellent communication skills and a high level of accuracy, you will be hardworking and reliable and be able to listen and interpret enquiries.

The successful candidate will be required to work flexibly across the year cycle and potentially evening/weekends to meet the demands of their applicants/students.

Closing Date: 24th October 2016

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.