The post holder will be responsible for the full development lifecycle of application systems projects and existing system development from initial scope and requirements gathering, solution design and architecture through to full implementation and stakeholder acceptance.
In particular, provide high quality, professional and responsive support for the university's in-house, open source and bought-in information systems.
Principal Duties and Responsibilities
These will include:
- Implement scalable, high quality, secure and high performance in-house applications through systems analysis, specifications, designing, programming, testing, deployment, user training and documentation;
- Undertake helpdesk support for supported applications to resolve any queries and problems, and liaising with software suppliers and users regarding their day-to-day system queries;
- Undertake applications set-up, customisation, deployment and maintenance of new and existing in-house, bought-in and open source applications;
- Architect testing plans and undertake functional and user interface/integration testing for new/modified application systems;
- Collaborate with relevant users to ensure effective integration of applications to eliminate duplication of data entry, where possible, using adopted integration standards and middleware;
- Manage user profile, menu items configuration and user security access to application systems to meet business requirements and to provide a robust, secure service to staff and students;
- Provide user documentation, training and training material in the use of information systems and adopted reporting tools such as Business Objects;
- Undertake the development and support of Cardiff Met staff and student application systems portals;
- Liaising with external software suppliers such as Blackboard, Capita, Midland and Unit4 in relation to product changes and enhancements to ensure these are compatible with other application systems;
- Perform system-wide impact analysis to ensure that new software upgrades and enhancements do not adversely impact on other information systems. Consult with all stakeholders to ensure a successful upgrade is achieved;
- Evaluate new application system developments as part of business system solutions appraisal. Carrying out assessments of costs, benefits and risk of potential solutions.
- Identify, assess and assist in the development of relevant technologies to extend and support information systems. Engage with appropriate users to develop and support the implementation of such technologies to meet their requirements;
- Assist more junior CIS staff in the use and utilisation of adopted development standards, software analysis and development tools: e.g. Microsoft .NET framework and Business Objects;
- Maintain an up to date knowledge of ICT developments generally and in particular software analysis, design and programming tools. Evaluate their application in higher education by undertaking training, attending workshops and online seminars.
- Undertake IT related projects, to meet Cardiff Met’s business requirements, as directed by line management. Projects may involve a high degree of team work and collaboration or may be your sole responsibility.
- Attend corporate systems user forums, seminar, conferences, workshops and staff development training to learn and acquire new skills. This will involve over night stay and may last for several days.
For further information and to apply please visit www.cardiffmet.ac.uk/jobs