Dutch Speaking Export and Customer Service Advisor C237TP

Recruiter
C237TP
Location
Exeter, Devon
Salary
£Competitive + Excellent Benefits
Posted
07 Oct 2016
Closes
04 Nov 2016
Ref
C237TP
Contract Type
Permanent
Hours
Full Time

FRENCH SELECTION UK
Dutch Speaking Export and Customer Service Advisor
Customer Service, Customer Care, Export, Invoicing, Pricing, Freight, Order Processing, Shipment, Stock, Technical, Manufacturing, Coordination, Quotation, Documentation, Logistics, Delivery, Sales Administration, Order processing, Credit Control, Fluent in Dutch
Salary: £Competitive + Excellent Benefits
Location: Exeter, Devon
At commutable distance from Axminster, Bridport, Bridgwater, Chard, Crewkerne, Exmouth, Ilminster, Lyme, Newton Abbott, Sidmouth ,Taunton, Tiverton, Torquay, Plymouth, Devon, Dorset, Somerset, A30, A38, M5 Corridor.
REF: C237TP

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: C237TP
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established international manufacturing & expanding company

Main Duties:
To be in charge for the day to day export & customer relations across the Dutch market.

The Role:
- Deliver Excellent Customer Service
- Process enquiries ( Telephone & Email ) in a timely fashion
- Order processing, freight & shipping
- Manage and ensure proactive customers communication
- Keep accurate records and data input
- Coordinating with manufacturers and dispatchers to arrange shipments and plan loads
- Ensuring that shipments comply with customs and regulations for each market
- Maintaining an accurate record of all export documentation
- Provide technical support
- Liaise with all internal departments
- Deal with customers complaints
- Undertake credit control activities
- Keep in line with company’s guidelines & legislation

The Candidate:
- Fluent in English and Dutch ( Written & Spoken)
- Experience in a similar role is Essential
- Previous experience within Customer Services
- Familiar with export documentation & European shipping procedures or Experience working in an export role is desirable
- Proven track of Excellent Customer Service Skills
- Exceptional organisational skills & attention to detail
- Excellent communications Skills
- Proactive & adaptable to work under pressure
- IT Literate

Salary: £Competitive + Excellent Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.