Inbound / Outbound Telesales Advisor

Recruiter
Recruitment Genius
Location
Yorkshire and the Humber
Salary
Competitive
Posted
06 Oct 2016
Closes
21 Oct 2016
Sectors
Sales
Contract Type
Permanent
Hours
Full Time
GBP17k+ incentive, GBP21,000

This company is a well known and established business, trading for over 120 years. They are looking to recruit an Inbound/Outbound Telesales Advisor to provide a first line telephone response to customer requirements whilst offering excellent customer service and demonstrating the ability to up-sell and cross-sell, whilst identifying buying signals and opportunities.

Responsibilities:
- Offering the best solutions to customer queries whilst keeping the best interests of the company in mind.
- Perform given tasks to a high level of competency whilst following company procedures and guidelines.
- Working with colleagues to ensure that all orders and calls are processed effectively.
- Undertake initial and follow-up outbound calls to existing customers with a view to securing additional business.
- Promoting relevant products and special offers as required.

Essentials:
- Passion for sales
- Target driven
- Able to work under own initiative/Self motivated
- Enjoys speaking to customers on the telephone
- Confident and pleasant phone manner
- Clear oral and written grammar
- Practical with Excel and Outlook

Advantageous:
- Previous experience in a similar sales role
- Adept at learning new business systems
- Good all round sales/customer service experience required.

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