Operations Team Leader BLUO41677
Our client is the world’s largest automotive services company and, through its unparalleled range of products and services, drives every stage of the used vehicle lifecycle. A subsidiary of Atlanta based Cox Enterprises, one of the world’s leading media companies and providers of automotive services, they handle nearly 10 million used vehicles worldwide, facilitating transactions representing more than $50 billion in value. In the UK they provide a national physical and on-line auction network, compromising 17 centres. They also provide vehicle inspection, repair, reconditioning and pre-sale preparation; transport; logistics; full defleet management and outsourced end-of-contract administration. In addition, they are the UK’s leading automotive digital marketing specialist providing retail marketing and specialist web marketing support to more than 85% of the Top 200 UK dealer groups.
Their Wimbledon auction centre have an exciting opportunity available for an Operations Team Leader.
About the Role
You will support the Operations Assistant General Manager with the effective running of the Operations teams, ensuring SLA’s, KPI’s and operational processes and procedures are adhered to.
Leading their operational teams you will ensure daily activities are completed in an efficient manner and that all operations are conducted in line with HSE requirements. Leading by example you and your team will deliver a world class customer experience making sure that the customer is at the heart of everything you do. You deal with customer queries in a swift and professional manner ensuring that a positive and successful outcome is always reached.
What they are looking for is someone to lead, motivate and inspire their operational teams, and someone who can lead them to deliver operational and customer excellence. It would be great if you have previous experience of leading a team or a strong desire and proven skill set to take the next step into managing people. You will also have an understanding of or be competent in Health & Safety and risk control. You will be comfortable making quick decisions and managing the performance of both the operation and your team.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.