An exciting opportunity has arisen for a full time Practice Manager to join our clients practice based in Cookham.
Our client is a corporate with over 70 high quality, modern dental practices in England providing excellent NHS and private dental care to thousands of patients every week. They are seeking an experienced manager in retail, healthcare, pharmacy or optometry; they can offer you a varied and fast-paced career at the heart of their rapidly growing business.
The Practice Manager is responsible for leading and communicating with the practice team to deliver revenue targets and high levels of customer service whilst supporting team development. They act as a role model for the company by engaging and building relationships with clinicians, practice staff and external stakeholders.
?? Build a performance culture in Practice
?? Plan for future performance through effective use of resources and facilities
?? Proactively communicate with the team around Practice/individual performance - hold regular practice meetings
?? Recruit, and retain a team of professional and support staff
?? Ensure all staff undergoing professional qualification and CPD receive the necessary support and encouragement to pass
?? Implement performance management processes, ensuring all staff have a performance plan
?? Ensure the practice team remain compliant on all standards including CQC, HTMO and Health & Safety
?? Management of stock as per Company policy and in line with budget
?? Ensure all audit and financial processes are completed to Company standards
?? Actively manage and grow the customer base through diary management, recalls and management of lapsed patients
?? Ensure appropriate staff give advice to customers using relevant marketing materials and practice communication
?? Deliver the customer journey standards, ensuring that each member of staff understands and plays their part
Annual Salary: ??21,756.80
Contracted hours: 40 hours per week
To be considered for this excellent opportunity, please apply today!