Helpdesk Technician
We're determined to make South Somerset a great place to live and work. If you're ambitious and self-motivated, make a real difference to your community and your future by joining us.
Helpdesk Technician
37 hours Per Week - 12 month Fixed Term Role
Grade 2 - £16,191
Based at Brympton Way, Yeovil, an opportunity has arisen for a self-motivated and excellent communicator with good customer care, PC and telephony skills to join our Technical Support team to provide Helpdesk cover.
The Helpdesk is a key role within the service that provides technical advice and guidance to officers and elected members of the District Council, as well as to certain external bodies. It acts as the first point of contact for the majority of the telephone calls and has an objective to provide excellent customer satisfaction, where possible, meeting the customers requirements at the first point of contact.
The pace that technology is moving means that you will need to be comfortable and adaptable with both a constantly changing environment and with technology and information.
For an informal chat about this post please contact Roger Brown, ICT Manager or Tim Puffett, Desktop Support and Helpdesk Team Leader, on 01935 462555.
Closing Date: 20th October 2016, 10am
Interview Date: TBC Job Reference: TP/1590
We're determined to make South Somerset a great place to live and work. If you're ambitious and self-motivated, make a real difference to your community and your future by joining us.
Helpdesk Technician
37 hours Per Week - 12 month Fixed Term Role
Grade 2 - £16,191
Based at Brympton Way, Yeovil, an opportunity has arisen for a self-motivated and excellent communicator with good customer care, PC and telephony skills to join our Technical Support team to provide Helpdesk cover.
The Helpdesk is a key role within the service that provides technical advice and guidance to officers and elected members of the District Council, as well as to certain external bodies. It acts as the first point of contact for the majority of the telephone calls and has an objective to provide excellent customer satisfaction, where possible, meeting the customers requirements at the first point of contact.
The pace that technology is moving means that you will need to be comfortable and adaptable with both a constantly changing environment and with technology and information.
For an informal chat about this post please contact Roger Brown, ICT Manager or Tim Puffett, Desktop Support and Helpdesk Team Leader, on 01935 462555.
Closing Date: 20th October 2016, 10am
Interview Date: TBC Job Reference: TP/1590