Senior Network Support Engineer - CCNP or JNCIP-ENT
Senior Network Support Engineer - CCNP or JNCIP-ENT - Leading UK Provider of Managed Networks, Hosting and Cloud Services
Excellent Salary Package + Company Benefits
An industry leading provider of Managed Networks, Cloud, Hosting and Colocation services to over 3000 customers across the UK.
The Senior Network Support Engineer Role:
The successful individual will be responsible for 2nd/3rd line network support to external & internal customers, delivered through Incident, Problem and Change management. This is a highly technical customer focussed role.
> Monday to Sunday out of hours and on call working where necessary
> This role may require occasional customer and company site visits
Senior Network Support Engineer Required Skills:
> Cisco CCNP certification AND/OR Juniper JNCIP-ENT certification OR equivalent demonstrable professional experience
> Minimum GCSE level, or equivalent, in English
> Full UK Driving Licence
> Juniper/Cisco routers, switches, firewalls, and other network products around management, diagnostics, configuration changes, VPN configuration and troubleshooting
> Technical phone support experience or previous experience of working within a technical support team environment
> Understanding of large-scale LAN/WAN management, diagnostics and support
> Solid understanding of Internet Access technologies such as EFM, xDSL, Leased Lines, MPLS, etc
> Demonstrable experience of Wireshark and Iperf
> Strong knowledge and understanding of troubleshooting.
> Detailed technical knowledge of DNS, Email, VoIP, VPNs, IP addresses & subnetting, SSLs
> Good understanding of Load balancing technology
> ITIL Foundation Certification or working towards
> Experience in using network management and monitoring tools
> Worked within an ISP or Telco environment
> Microsoft / Linux System Administration
> Load Balancer experience
> Knowledge of VMWare, Microsoft & Linux server operating systems, Exchange/Lync/Active Directory
> Knowledge of Email protocols
> Electrical / Mechanical knowledge relevant to Data Centre technology
Benefits we offer:
From day one:
+ Death in Service x 4 + Access to our Rewards Discount Programme
From 3 months:
+ Up to 5% enhanced matching employer’s pension contribution
The following benefits on successful completion of probationary period:
+ Private Medical Care + Health Shield Cash plan which includes access to an employee assistance programme + Optional enrolment in the Bike to work scheme + Optional enrolment in childcare vouchers scheme + Performance related bonus scheme
We also offer complimentary:
+ Fresh fruit + Soft drinks / fruit juice, tea, coffee + A selection of breakfast foods at each location
You may have worked in the following capacities:
Cisco Network Engineer, Juniper Network Engineer, Senior NOC Engineer, Senior Datacentre Network Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR.