German Speaking International Travel Advisor Specialist - C234TPA1

London (Central), London (Greater)
£18k- £22k pa DOE
05 Oct 2016
02 Nov 2016
Contract Type
Full Time

German Speaking International Travel Advisor Specialist
Customer service, Customer Support, Customer Care, Concierge Service, International, Sales, Travel, Administration, Tourism, Inbound calls, Insurance, Fluent in German, Surrey, South London, Greater London, Austrian, Greek, Czech, Swiss, Hungarian, Serbo Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Lithuanian, Latvian, Estonian , Slovenian.
Salary: £18k- £22k pa DOE + Generous range of Benefits + Development Opportunities
Location: London
30 minutes by train from Central London and at commuting distance from Redhill, Croydon, Sutton, Leatherhead, Bromley, Dorking, Gatwick, East Grinstead, Epsom, Sevenoaks, Crawley, South London, Central London, West Kent ,Surrey
Ref: C234TPA1

*** Development Opportunities ***
*** Full training provided ***
*** 4 on 4 off – Day Shift (Earliest start 8am- Latest finish 10pm) or Night shift available ***

VIEW JOB DESCRIPTION > APPLY NOW. Please visit the French Selection UK website, vacancies section, search job reference: C234TPA1.Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a dynamic international company and one of the world’s largest provider in its sector.

Main Duties:
To be responsible for providing a World Class Customer Service to corporate and individual clients

The Role:
• Daily contacts with new and existing customers over the phone and emails
• Take ownership of every enquiry to achieve best customer’s satisfaction
• To undertake research and case management
• To deliver customer focused tailor made solutions
• To manage VIP request in a timely manner
• To provide reports and maintain statistics
• To undertake general administrative duties
• To provide excellent customer support at all times
• To process customer enquiries and deal efficiently with their requests
• To communicate with customers overseas
• To keep the database and the documentation accurate and up to date

The Candidate:
• Fluent in English and German (Written and spoken)
• Experience in the travel industry is an advantage
• Strong Customer Service Skills with excellent communication and interpersonal skills
• Strong interest in providing the best advice at all times
• Team player, excel in building cooperation
• Confident, proactive & dynamic
• Computer literate
• Ability to work shift

Salary: £18k- £22k pa DOE + Generous range of Benefits + Development Opportunities

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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