Vehicle Maintenance Controller
Vehicle Maintenance Controller - Chippenham £24,000 p.a. - £25,500 p.a. + bens D.O.E.
The Vehicle Maintenance Controller will liaise with garages and repair shops to diagnose / understand vehicle faults, help source replacement parts and agree final repairs in line with technical, cost and customer satisfaction policy guidelines. Key responsibilities include:
- liaising with suppliers / customers to authorise repairs to customer vehicles
- managing all aspects of cost control and clients' vehicle down time
- supporting customer service areas of call centre as required
- advising on cost / fix / solutions
Our Chippenham based client delivers fleet management solutions to companies around the UK and is the largest privately held vehicle fleet management company in the world. Their fully outsourced fleet management service looks after clients' vehicles for the whole of their life and they have been listed as one of Fortune's "100 Best Companies to Work For" for the past three consecutive years.
Benefits include 28 days holiday (including Bank Holidays), pension plan, death in service and critical illness insurance, childcare voucher programme, Partners in Excellence Awards, free parking and more.
The ideal Vehicle Maintenance Controller will a mechanical qualification and/or technical knowledge and experience in a car, light commercial van or HGV mechanical maintenance / repair workshop environment. You must be fully computer literate ( PC / internet / email / Word etc. ) with a positive attitude to customer service and the ability to build and maintain rapport with people. You will need strong communication skills - listening, questioning, analysing - and the ability to multi-task with a proactive attitude to problem solving.
If you wish to be considered for the role of Vehicle Maintenance Controller, please forward your CV stating current remuneration details and availability quoting reference 262332A2.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: vehicle maintenance controller fleet management car vehicle repair maintenance mechanic driver care jobs customer service LCV HGV commercial vehicle mechanics car project manager car mechanic jobs
ThreePeople advertises vacancies on behalf of clients. If your CV matches our clients requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Your CV will not be retained by ThreePeople for future use.