IT Support Engineer - 2nd Line

Recruitment Genius
04 Oct 2016
19 Oct 2016
IT, IT Support
Contract Type
Full Time
Are you technically minded and looking to expand your knowledge of all IT-related subjects? This small outsourced IT company is looking for an enthusiastic 2nd line IT support engineer to join their team.

With an ever-growing client base, all through word-of-mouth, they firmly believe in giving the best possible service and support. You will join their team based in Fulham to fully support clients all around London. This is a perfect opportunity to widen your skill-set while enjoying a less formal working atmosphere.

Required Skills - Technical:

- Microsoft Windows Server 2000, 2003, 2008, 2012 experience
- VMWare vSphere and MS Hyper-V
- Exchange 2003, 2007, 2010 & 2013 (installation and configuration)
- Office 365 setup and migration
- Active Directory maintenance and troubleshooting
- Router and firewall installation, configuration and troubleshooting
- Support and troubleshooting of Mac OSX systems
- Some experience configuring mobile devices
- Working knowledge of PC hardware troubleshooting, installation and configuration

Required Skills - Personal

- An ability to explain complex concepts to a very diverse range of computer users using clear, concise and user friendly language
- Pink elephant training
- Prioritising, monitoring and following-up activities to conclusion
- Willingness to listen patiently to users for troubleshooting, remaining calm and professional in sometimes challenging situations
- Sense of humour!

Their clients come from a very wide range of industries and this company believes in offering an outstanding complete IT solution, from application support for end-users to full infrastructure projects. This is a great environment to keep learning and developing your skills. You never know what you will be working on next!

The office is based in Fulham but some travelling will be required to visit clients in and around London. Communication is a major part of the job and therefore complete fluency in English both spoken and written is essential.

Applicants must live within commutable distance of Fulham (London). Applicants able to start immediately will also be at an advantage.

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