European Account Coordinator (Dutch Speaking) - 581DU

FRENCH SELECTION UK
European Account Coordinator (Dutch Speaking)
Sales, Coordination, Support, Administration, Customer Service, Customer Care, Administration, Operations, Manufacturing, Fluent in French, Fluent in Dutch,
Salary: Up to £22,000 pa + Benefits
Location: Milton Keynes, Buckinghamshire
At commutable distance by car from Aylesbury, Banbury, Bedford, Bicester, Buckingham, Daventry, Dunstable, Edgware, Hemel Hempstead, Leighton Buzzard, Letchworth, Luton, Northampton, North London, St Albans, Stevenage, St Neots, Watford, Wellingborough, Bedfordshire, Buckinghamshire, Hertfordshire, Northamptonshire, M1, A5 corridor
Ref: 581DU

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The Company:
Our client is well-established company with operations throughout Europe

The Role:
To be in charge of coordinating all activity (installations, relocations, reparations, etc) within the Dutch and English Market whilst providing an excellent Customer Service experience

Main duties:
- To establish good relationships with customers & suppliers
- To achieve all installations in due course
- To enter relevant date within the copany's inhouse system accurately
- To liaise with suppliers to ensure rapid deliveries
- To communicate with customers and colleagues in order to process enquiries
- To respond to and resolve customers’ complaints in an efficient and timely manner
- To directly address clients in a professional and clear way
- To liaise with other members of the staff in order to provide the highest standard of Customer Services
- To keep the company’s databases (CRM) updated by gathering information and data from clients
- To be involved in various development projects within the Dutch market

The Candidate:
- Fluent English and Dutch (written & spoken) - Essential
- Fluent in French (desirable)
- Previous experience within Customer Service or Sales Administration - Preferred
- Excellent interpersonal & communication skills
- Good telephone manners and attention to details
- Team player & able to work without supervision
- Strongly motivated & proactive
- IT literate (MS Office)

The Salary:
Up to £22,000 pa + Benefits (Group Stakeholder Pension, Income Protection Insurance Policy, 25 days annual leave + bank holidays)

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