IT Installation Technician

Location
Birmingham, West Midlands
Salary
Competitive base salary, negotiable depending on experience
Posted
30 Sep 2016
Closes
28 Oct 2016
Ref
300920161TFW
Sectors
Engineering, IT
Contract Type
Permanent
Hours
Full Time

An exciting opportunity for a Calibration & Installation Technician to join a dynamic forward thinking, company specialising in bespoke wireless technology services tailored specifically for businesses and organisations.

Company:

Our client provides first-class wireless products, focused primarily on temperature monitoring and vehicle tracking. They care deeply about the products they sell and the customers they serve. They believe in providing a quality service and do their utmost to ensure they meet their client’s needs every step along the way. 

Role:

As a Support and Installation Technician you will be required to provide on-site installation, maintenance and calibration for service calls as and when required.

Primary duties and responsibilities:

  • Providing front line customer on-site installation, commissioning and training.
  • On-site maintenance and calibration.
  • Carrying out pre-visit system health checks to identify issues before arrival.
  • In-house maintenance and calibration activities to UKAS standard where required.
  • On-site maintenance and calibration activities to UKAS standard where required.
  • Assisting with arranging installations and service calls, their planning and logistics.
  • To ensure any deficiencies in product performance or documentation is brought to the attention of the relevant personnel.
  • Performing technical Site Surveys at existing or potentially new customer premises.
  • As a representative of the company to provide a professional approach in all aspects of work.
  • Attend technical meetings and reviews.

Secondary duties and responsibilities:

  • To attend relevant courses if requested to do so, including and not limited to Health & Safety courses.
  • To behave at all times in such a way as to foster a positive image of the Company and colleagues.
  • Identifying possible new sales opportunities at existing or new customers and report these to the Sales Manager to follow up on.
  • Responsible for company vehicle whilst under your use, ensuring it is roadworthy and that recommended services be performed to keep manufacturer’s warranty intact.
  • Performing product test work as required when working at the company office.
  • Liaise with technical support regarding customer issues proactively when working on customer or company premises.
  • To participate actively in the company appraisal system.
  • Manage your time effectively to achieve planned diary commitments.
  • To undertake additional responsibilities as deemed appropriate

Skills required:

  • The ability to use common test equipment.
  • The ability to understand common IT hardware systems and networks.
  • Good understanding of PC Software and common operating systems.
  • On-site maintenance and calibration.
  • Good manual skills for electronic and electrical installation tasks.
  • The ability to be able to work independently and unsupervised.
  • To be able to keep detailed records.
  • This role will include working at sites throughout the UK and Ireland, which may require long travel to/from sites with overnight stays on average 3-4 days per week.

Package: £18-22k per annum based on experience + Phone + Laptop + Van

Hours: 37.5 hours per week + overtime

Location: Birmingham

If you feel you have the relevant skills to excel in this role then please apply now!

 

 

 

Key Words: Electrical Installation, Field Service Technician, Support Technician, Installation, Engineering, Electrical Technician, IT Technician, IT Installation, IT Hardware, Electrical Maintenance, Calibration, Electronic Installation.