Customer Support Coordinator/Administrator

Recruiter
Location
Leicester
Salary
Negotiable
Posted
30 Sep 2016
Closes
28 Oct 2016
Ref
3655
Contract Type
Permanent
Hours
Full Time

Customer Support Coordinator / Administrator

Leicester LE19

Negotiable

Hours: Full Time (8.30am – 6pm)

£18k - £20k basic + Benefits

Our client is the largest privately owned leasing and fleet management company in the UK. Due to rapid growth, an exciting opportunity to join the Customer Support team has arisen for the right candidate.

What will I be doing?

As Customer Support Coordinator / Administrator you will be working full time (8.30am – 6pm) Monday to Friday and reporting to the Business Support Manager, it will be your remit to deal with calls from customers, their drivers and suppliers.  As a Customer Support Coordinator you will be assisting them in their queries and resolving them to conclusion to ensure that the company maintains outstanding levels of customer service.  You will also be responsible for ensuring that all administration and all data records are kept up to date.

What you’ll need to succeed:

Previous experience in a similar industry to fleet management would be desirable but not essential.  However, the successful Customer Service / Administration candidate must possess:

  • Exceptional interpersonal, organisation and customer service skills
  • Great attention to detail and the ability to multitask
  • Confident and outgoing personality with excellent communication skills enabling them to successfully liaise with people at all levels.

Applicants will need to hold a full UK Driving Licence

Working hours are non-negotiable

If you would like to be considered for this exciting opportunity as a Customer Service Coordinator / administrator please click ‘Apply’. You will receive an email shortly after your application which you will need to read. You must be eligible to work in the UK.

People that might be interested in this job include: Sales Executive, Call Centre Advisor, Customer Service Advisor, administration