Performance and Research Officer
- Recruiter
- Websense Recruit
- Location
- Fazakerley, Liverpool
- Salary
- VH Scale 7 (£24,220 - £26,866)
- Posted
- 28 Sep 2016
- Closes
- 07 Oct 2016
- Ref
- PRO282
- Sectors
- Banking & Financial Services, Customer Service & Call Centre, Health, Nursing & Social Care, Housing
- Contract Type
- Contract
- Hours
- Full Time
Performance and Research Officer
Liverpool - Fazakerley
Salary: VH Scale 7 (£24,220 - £26,866)
2 Year Fixed Term Contract – 35 hours per week
Housingrecruit.com is advertising for a Performance and Research Officer on behalf of their client, a leading social housing provider based in Liverpool.
This is an exciting opportunity for a Performance and Research Officer to support the development and delivery of a performance management framework and research service across the business. The role will give you an opportunity to work across all teams, and to help improve the quality of customer information, making use of all available resources both internal and external. In addition, you will be required to provide service managers with key performance data, in particular using covalent software, and identifying trends and analysis to help improve customer satisfaction and key services.
Candidate Requirements:
Candidates must be able to demonstrate analytical and problem-solving skills and to be able to develop recommendations based on the quantitative and qualitative evidence. The role will require the ability to write a range of formal reports and be able to communicate at all levels appropriate to the audience and to lead the research service on design, input and analysis of a range of surveys. The ability to prioritise workloads is essential.
If you possess analytical skills and enjoy working within a research and data analysis environment this is a 2-year fixed term contract to become part of the Performance and Review team.
Closing Date: 7th October 2016
How to apply:
Please click the apply button to go to the recruiter's website where you will be required to fill in an application form. CVs are not accepted.