Talendrone - German / Dutch / Swedish / French speaking IT Service Des
- Recruiter
- Talendrone.com
- Location
- United Kingdom
- Salary
- 4800K - 5400K HUF/month
- Posted
- 27 Sep 2016
- Closes
- 28 Sep 2016
- Sectors
- Multi lingual
- Contract Type
- Permanent
- Hours
- Full Time
Talendrone.com brings great opportunity for you to boost your career many times by working for World's top IT consulting company with great culture while earning decent package.
With our clients extensive in house training programs you would get change to learn to deal with latest technology and further groom your multilingual skills.
Here is Job Summary (++++ Guaranteed offer letter in 2 days for suitable candidate):
Job Location: Budapest - Pest, Hungary
Job Type: Long term contract or Permanent (Both options available)
Job start: ASAP
Salary Rates: Market standard. No issues with rates for right candidate
+++ Please DO NOT Apply if you are not eligible for employment in Europe.
+++ Please DO NOT Apply if you can not join job before 3rd-October
Here is Job Description:
• Job Title: IT Service Desk Analyst
• Location : Budapest, Hungary
• Start date : ASAP
• Salary: 4800K - 5400K HUF/month
Mandatory Information:
• Looking for freshers / recent graduates in IT or related field having 0 - 2 years of experience.
• Native level of proficiency: German / Dutch / Swedish / French + English Speaking
Purpose of the position:
• Service Desk Analysts are providing first level multilingual application, network, server and device support for an international customer.
• The candidate will provide service to the customer on hardware, software, network, server and device related questions, queries and issues.
• Candidate is end to end responsible for assignment of more complicated problems to the correct support groups within the project.
• Communication with the customer goes by telephone and email.
Tasks / Performance targets:
• Call and Incident Handling
•Provide first level call, email, and chat support to customer's PC, including software and hardware related issues.
•Assign unsolved cases to the appropriate IT teams.
•Log all calls in the Helpdesk tracking database in English simultaneouslywith handling the call in native language
•Instruct users on ICT processes
• Knowledge management
•Help to improve and implement new technologies, tools, processes and policies
•Document new technical solutions
•Document and share best practices and with other colleagues
Objective requirements (degree, technical skills, technical knowledge, experience, language skills):
•Typing skills (50 words per minute)
•1+ Year experience in Call Center / Help Desk environmentOR Education at bachelor level
•Functional (How to) understanding of Microsoft Operating Systems (Control Panel, Command Prompt, Network and Sharing Center, Internet Explorer)
•Functional (How to) understanding of Microsoft Word, Excel, PowerPoint, Outlook
With our clients extensive in house training programs you would get change to learn to deal with latest technology and further groom your multilingual skills.
Here is Job Summary (++++ Guaranteed offer letter in 2 days for suitable candidate):
Job Location: Budapest - Pest, Hungary
Job Type: Long term contract or Permanent (Both options available)
Job start: ASAP
Salary Rates: Market standard. No issues with rates for right candidate
+++ Please DO NOT Apply if you are not eligible for employment in Europe.
+++ Please DO NOT Apply if you can not join job before 3rd-October
Here is Job Description:
• Job Title: IT Service Desk Analyst
• Location : Budapest, Hungary
• Start date : ASAP
• Salary: 4800K - 5400K HUF/month
Mandatory Information:
• Looking for freshers / recent graduates in IT or related field having 0 - 2 years of experience.
• Native level of proficiency: German / Dutch / Swedish / French + English Speaking
Purpose of the position:
• Service Desk Analysts are providing first level multilingual application, network, server and device support for an international customer.
• The candidate will provide service to the customer on hardware, software, network, server and device related questions, queries and issues.
• Candidate is end to end responsible for assignment of more complicated problems to the correct support groups within the project.
• Communication with the customer goes by telephone and email.
Tasks / Performance targets:
• Call and Incident Handling
•Provide first level call, email, and chat support to customer's PC, including software and hardware related issues.
•Assign unsolved cases to the appropriate IT teams.
•Log all calls in the Helpdesk tracking database in English simultaneouslywith handling the call in native language
•Instruct users on ICT processes
• Knowledge management
•Help to improve and implement new technologies, tools, processes and policies
•Document new technical solutions
•Document and share best practices and with other colleagues
Objective requirements (degree, technical skills, technical knowledge, experience, language skills):
•Typing skills (50 words per minute)
•1+ Year experience in Call Center / Help Desk environmentOR Education at bachelor level
•Functional (How to) understanding of Microsoft Operating Systems (Control Panel, Command Prompt, Network and Sharing Center, Internet Explorer)
•Functional (How to) understanding of Microsoft Word, Excel, PowerPoint, Outlook