Multilingual Customer Service Advisor - D111

York, North Yorkshire
up to 24k pa + Benefits
26 Sep 2016
24 Oct 2016
Contract Type
Full Time

Multilingual Customer Service Advisor
Sales coordination, Sales administration, Customer Service, Customer Care, Customer Advisor, Quotation, French, German, Spanish, Italian, Dutch, European languages, Invoicing, Sales Support, Logistics, Quotation, Order processing, West Yorkshire, North Yorkshire, Humberside, Yorkshire
Salary: up to 24k pa + Benefits
Location: York, North Yorkshire
At commutable distance from Leeds, Harrogate, Wakefield, Pontefract, Goole, Knottingley, Dewsbury, Knaresborough, Boroughbridge, M1, West Yorkshire, North Yorkshire, Humberside, Yorkshire
Ref: D111

Please visit the French Selection UK website, vacancies section, search job reference: D111
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well established international company who is offering an exciting opportunity to work within their Multilingual Operation Team

Main duties:
To be responsible for the day to day customer care in order to develop the business on the UK and European markets

The Role:
- To deal with enquiries on the daily basis via email or over the phone
- To develop and maintain a strong relationship with new and existing clients
- To process and follow up orders
- To ensure on-time delivery
- To deal with invoicing and credit note processing
- To manage stock levels and deal with suppliers' orders
- To help the Sales Team by giving administrative support
- To process merchandise return in accordance with the company policy
- To be in charge of general administration duties (weekly report, database update, stock take…)

The candidate:
- Fluent in English (Written and spoken)
- Fluent in any European languages is essential
- Previous experience in Customer Service or Logistics
- Excellent communication and interpersonal skills
- Able to work as part of a multicultural team as well as to take initiatives
- Able to work under pressure in a fast pace environment
- Proactive and dynamic personality
- Computer literate (Excel, Word, Outlook…)

up to 24k pa + Benefits (Pension + 25 days annual leave per year + bank holidays)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.