Business Support Administrator - London

87 Balham High Road London SW12 9AP
Competitive plus commission structure and pension scheme
23 Sep 2016
21 Oct 2016
Contract Type
Full Time

Independent mindbodysoul is an award winning AVEDA salon and urban spa & mummy and baby spa based in the vibrant, trendy location of Balham SW London.

They are currently recruiting for a full time Business Support Administrator reporting to the Salon Owner. The successful candidate will be responsible for Business administration..


  • To help provide effective and smooth delivery of salon and spa services to clients.
  •  To assist the salon owner in providing an efficient business support function.
  • To assist the salon owner with accounting administration and banking.
  • To ensure website is kept up to date with offers and salon/spa images.


  • Control the recording, filing, retrieval and correspondence related to Independent Mindbodysoul Ltd. Via Email, mail and telephone.
  • To ensure all invoices are sent to the salon owner to pay in a timely manner
  • Upload invoices to Xero and save to sever.
  • Create new bills in Xero and reconcile bank accounts and credit cards.
  • Support and assist with reception when needed, including breaks and holiday cover.
  • Provide support and assistance to any member of staff when needed.
  • Ensure smooth running of day-to-day business in the salon by communicating with both hair and beauty teams and problem solving any issues that arise.
  • To ensure policies and procedures remain up to date and in accordance with insurance policy.
  • Document scanning and filing.
  • To assist with the organisation of staff training.
  • Liaising with contractors in the salon and organising maintenance repairs.
  • Managing the on boarding of all staff to include organising induction paper work, new staff forms and uniform.
  • To organise meetings with Aveda representative, salon owner and managers once a week and attend.
  • To maintain an up to date record of all staff training.
  • Ensure cash is banked twice weekly.
  • To manage the purchasing of all office supplies (e.g. Telephones, IT, Stationery, business cards)
  • Maintaining the company website.
  • To take on additional ad hoc administrative tasks as required. Additional Responsibilities, in carrying out the objectives, the post holder will be expected to:
  • Undertake training relevant to the post and to personal development.
  • Comply with Independent Mindbodysoul’s policies and procedures in the workplace. health and safety policy is up to date. 


Please send us your updated CV and a cover letter answering the following three questions:

1. Please give an example of a situation where you have displayed adaptability or flexibility.

2.  Please give an example of a situation where you have used your initiative.

3. Please explain a situation where you were required to use problem solving skills.