Sales Operations Manager
Job Title: Sales Operations Manager
Salary/Rate: GBP30,000 Fixed term contract for 4 months
Location: Harrogate Town centre
Job Reference: TEMP915952
This is a great opportunity to join one of the largest digital agencies in the UK as a Sales Operation Manager. With a national presence, this organisation have a growing team of over 100 professional,, technical & creative people, having traded for over 14 years, they are a strong and growing and reputable organisation.
As an experienced Sales Operation Manager you will be responsible for managing a busy sales team to ensure sales operational excellence and adherence to SLA's and guidelines. You will have the ability and experience to resolve issues and escalate any priority orders to ensure swift resolution. Responsibilities also include internal sales reporting and monthly KPI performance reporting.
The key responsibilities of this Sales Operations Manager include the following:
* Being a strong and inspirational team leader leading by example with energy and enthusiasm.
* Reviewing Sales Proposals that are sent to client to ensure complying with guidelines
* Managing the facilitation and prioritisation of work - ensuring all Sales Orders are processed by the team to agreed SLA's.
* Ownership of the sales ordering processes and ongoing improvement of these processes.
* Focusing on delivering a high quality product, improving efficiency and maximising the team's potential.
* The day to day management of a team
* Cover for the Sales Director when they are out of the office.
* Ensure resources are effectively deployed to maximise efficiency.
* Ability to confidently talk to customers on occasion, who call direct to request our services.
Management Information
* Review and preparing various internal sales reports.
* Reviewing and assisting with our monthly KPI reporting packs
* Assisting and ensuring our deal sheets and forecasts are accurate and up to date.
Events
* Assist with idea creation and production of sales events and awards
Resources
* Training - on-going monitoring and assessment of the training needs within the team and help develop and deliver appropriate training programmes for teams and individuals.
* Managing staff resources and working closely with the Sales, Marketing, Finance and Legal & Compliance teams to ensure all work is completed to deadline.
* The ability to be hands on and step in to help when there is a resource shortage or a specific need.
To be considered for this role you must be an experienced Sales Operations Manager as well as having the following experience, skills and attributes:
* A self-starter
* Excellent communication skills and to be able to build rapport at any level
* Exceptional organisation and facilitation skills with the ability to juggle and manage priorities.
* Have exceptional attention to detail
* Excellent excel and PowerPoint skills
* Strong commercial awareness, and experience of working in a sales environment.
* Be able to demonstrate experience of managing and motivating a successful team.
* Strong leadership, people development and management skills
Should you feel you possess the above skills and experience for this role, and you are available to start work immediately; we want to hear from you. Please apply to be considered for this superb opportunity!
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for
Salary/Rate: GBP30,000 Fixed term contract for 4 months
Location: Harrogate Town centre
Job Reference: TEMP915952
This is a great opportunity to join one of the largest digital agencies in the UK as a Sales Operation Manager. With a national presence, this organisation have a growing team of over 100 professional,, technical & creative people, having traded for over 14 years, they are a strong and growing and reputable organisation.
As an experienced Sales Operation Manager you will be responsible for managing a busy sales team to ensure sales operational excellence and adherence to SLA's and guidelines. You will have the ability and experience to resolve issues and escalate any priority orders to ensure swift resolution. Responsibilities also include internal sales reporting and monthly KPI performance reporting.
The key responsibilities of this Sales Operations Manager include the following:
* Being a strong and inspirational team leader leading by example with energy and enthusiasm.
* Reviewing Sales Proposals that are sent to client to ensure complying with guidelines
* Managing the facilitation and prioritisation of work - ensuring all Sales Orders are processed by the team to agreed SLA's.
* Ownership of the sales ordering processes and ongoing improvement of these processes.
* Focusing on delivering a high quality product, improving efficiency and maximising the team's potential.
* The day to day management of a team
* Cover for the Sales Director when they are out of the office.
* Ensure resources are effectively deployed to maximise efficiency.
* Ability to confidently talk to customers on occasion, who call direct to request our services.
Management Information
* Review and preparing various internal sales reports.
* Reviewing and assisting with our monthly KPI reporting packs
* Assisting and ensuring our deal sheets and forecasts are accurate and up to date.
Events
* Assist with idea creation and production of sales events and awards
Resources
* Training - on-going monitoring and assessment of the training needs within the team and help develop and deliver appropriate training programmes for teams and individuals.
* Managing staff resources and working closely with the Sales, Marketing, Finance and Legal & Compliance teams to ensure all work is completed to deadline.
* The ability to be hands on and step in to help when there is a resource shortage or a specific need.
To be considered for this role you must be an experienced Sales Operations Manager as well as having the following experience, skills and attributes:
* A self-starter
* Excellent communication skills and to be able to build rapport at any level
* Exceptional organisation and facilitation skills with the ability to juggle and manage priorities.
* Have exceptional attention to detail
* Excellent excel and PowerPoint skills
* Strong commercial awareness, and experience of working in a sales environment.
* Be able to demonstrate experience of managing and motivating a successful team.
* Strong leadership, people development and management skills
Should you feel you possess the above skills and experience for this role, and you are available to start work immediately; we want to hear from you. Please apply to be considered for this superb opportunity!
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for