Legal Claims Handler
- Recruiter
- Anonymous
- Location
- Leeds
- Salary
- Competitive
- Posted
- 22 Sep 2016
- Closes
- 02 Oct 2016
- Sectors
- Travel & Tourism
- Contract Type
- Permanent
- Hours
- Full Time
Reporting to the Legal Claims Team Leader, the Legal Claims Handler will be responsible for processing, managing and handling Jet2holidays injury and illness claims, in order to minimise cost to the business.
You will read and assess legal claims and serious customer complaints where there may be a potential legal claim and liaise with internal teams and third party suppliers to fully investigate the points raised and follow these through to conclusion. Working closely with the company's brokers, insurers and their loss adjusters, you will agree the best way forward on issues and pre-action claims. Liaising with our Customer Service Team, external Solicitor and Insurers in providing responses to our customers within the timeframe required by the industry regulations, is vital to the success of this role.
In addition, you will work with our hoteliers, local agents and contractors to ensure that all claims are mitigated by reclaiming substantial contributions.
The successful candidate will ideally have knowledge of the claims handling process and of the Package Travel Regulations. You will have excellent written and verbal communication skills, able to work to tight timescales with a positive 'can do' attitude.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays
You will read and assess legal claims and serious customer complaints where there may be a potential legal claim and liaise with internal teams and third party suppliers to fully investigate the points raised and follow these through to conclusion. Working closely with the company's brokers, insurers and their loss adjusters, you will agree the best way forward on issues and pre-action claims. Liaising with our Customer Service Team, external Solicitor and Insurers in providing responses to our customers within the timeframe required by the industry regulations, is vital to the success of this role.
In addition, you will work with our hoteliers, local agents and contractors to ensure that all claims are mitigated by reclaiming substantial contributions.
The successful candidate will ideally have knowledge of the claims handling process and of the Package Travel Regulations. You will have excellent written and verbal communication skills, able to work to tight timescales with a positive 'can do' attitude.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays