Support Assistant (CMIS)
Your excellent IT skills and aptitude to manipulate complex database will be welcomed by our Systems Team, where you will provide support for developments in the timetabling system (CMIS) and its associated interfaces (online timetables, personal student timetables). In this fixed-term role, you will play an active part in system developments such as the implementation of online room bookings and student fitting to provide personal student timetables. This will include testing new and existing functionality, recording testing procedures and processes and reporting/escalating issues to the relevant parties as directed by the Estate and Facilities Systems Manager.
You will become an expert user of CMIS and may also assist with providing the help desk service for CMIS in order to maintain prompt and efficient help desk service. The ability to plan and organise workloads is essential, as are analytical and problem solving skills and an aptitude for identifying and solving problems creatively. Clear and concise communication, both verbal and written, will also be required with the ability to explain complex processes to a wide audience.
The post is fixed-term for 18 months to develop the CMIS timetabling system as well as test, implement and train for new functionality. Job sharers welcome.
Closing date: Tuesday 27 September 2016.
Interviews will be held week commencing 17 October 2016.
In return the university offers a generous benefits packages such as interest-free travel loans and a childcare voucher scheme, as well as annual leave starting at 25 days per year plus time off over the Christmas period.
To apply please click the ‘Apply' button.