Senior Support Engineer
Senior Support Engineer
Leatherhead, Surrey (office/field based, covering London and the South East)
£34,000 Plus 23 Days’ Holiday, Pension, Expenses, Mileage
If you’re an enthusiastic IT support professional, this is a fantastic opportunity to enhance your skill-set and enjoy a jump up the career ladder with a vibrant, technically led IT company.
As a leading technology provider, our client operates at the forefront of their industry. They are now looking for a passionate Senior Support Engineer to join their expanding team.
Fostering an innovative and forward-thinking culture, our client offers the chance to challenge yourself on a variety of exciting technologies within networking, storage, virtualisation and cybersecurity.
As a Senior Support Engineer, you’ll deliver third line support and work on project delivery throughout London and the South East.
In this exciting role, you’ll be working within schools where no two days are the same, so an enthusiastic, positive and highly motivated attitude is key.
Utilising an analytical approach, you’ll design and install a variety of IT solutions. Additionally, you’ll provide a high level of technical support to customers and swiftly troubleshoot any issues.
Think you’ve got what it takes? To be considered, you must have the following:
- Excellent experience as a customer-facing support engineer and/or analyst
- Support experience with cloud based solutions such as Office 365
- A solid understanding of networking, security, firewalls and content filtering
- Knowledge of server virtualisation technologies such as VMware and Hyper-V
- A full driving licence and access to your own vehicle
As a Senior Support Engineer, you must have a strong customer-focus and a logical approach to problem-solving. Excellent prioritisation and planning skills are also key, as is a team player mentality.
Server, SAN and OS deployment experience, including HP, EMC and Microsoft would be beneficial to your application. Ideally, you’ll have completed further education, or would be interested in doing so.
You will be provided training and our client will help you achieve industry-leading qualifications, making this an exceptional opportunity to enhance your future prospects.
Due to the requirements of this role, you must live within a commutable distance of Leatherhead where the company is headquartered.
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This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Additional Keywords: Senior Support Engineer, Senior IT Support Engineer, IT Support Engineer, IT Support Analyst, Technical Support Engineer, 2nd Line Support Engineer, 3rd Line Support Engineer, 3rd Line Support Analyst, IT Helpdesk Engineer, IT Network Engineer, IT Systems Administrator, IT Infrastructure Engineer.