Borehamwood, Hertfordshire, England
£20000 - £30000 per annum
21 Sep 2016
19 Oct 2016
Recruitment Genius Ltd
Contract Type
Full Time
Background to the company and role

This is a great opportunity to join a Hertfordshire based second charge lender that, in March 2014, secured a £100m bank funding line.

The Underwriter role has recently been created to assist with the growing lending volume and enable further expansion.

Responsibilities - New Business, Loan Applications, Underwriting, Completions

- Log new cases onto the system and maintain full audit trail from initial enquiry through to completion
- Make/obtain all relevant enquiries to enable robust underwriting decision to be made
- Regular day to day liaison with brokers, applicants and conveyancers
- Ensure files are maintained accurately, in a tidy and co-ordinated manner
- Handling all post completion documentation, ready for data storage

Spring Service Standards
- They only decline cases when the full deal is reviewed unless it is clearly outside criteria from the information to hand
- Staff are encouraged to be as proactive as they can be at all times
- All external communication, especially written, is of a high standard and to be professionally opened and closed.
- Non-routine questions - Stop and think about, and where appropriate discuss internally before going back to brokers.
- Complaints from brokers re service to be separately logged

Technical Skills & Experience:
- Underwriting experience in UK mortgage market for at least 1 year
- Proven team player with a flexible attitude
- Strong communicator who is customer service focused with a good telephone manner
- Neat and tidy with excellent time management and prioritisation/organisational skills
- Attention to detail and accuracy
- Good writing skills with knowledge of Word/Excel/Outlook
- Proven record of working to deadlines and within strict regulatory rules and regulations, with awareness of lending regulatory requirements in particular:
o Money Laundering
o Data Protection