Administration Assistant

Start date: ASAP
Holidays: 20 days per annum plus bank holidays
Hours: 9.30am - 5.30pm

This is an opportunity to join an Online Retailer based in Manchester with over 10 years' experience. They have success throughout the UK and Europe and the company is constantly growing.

They are currently seeking an Administration Assistant to join their team; you will be based in their Head Office in Manchester; working within the admin team.

Duties will include:

- Customer Service
- Chasing shipments
- Producing product specification sheets
- Raising purchase orders
- Emailing PO's to suppliers
- Assisting in the production of artwork briefs
- Photographing samples
- Assisting with royal mail claims
- Assisting with customer returns
- Assisting in customer service queries on the phone, email and live chat
- Basic admin duties
- Serving refreshments
- Tidying samples and the office
- Uploading documents for approval and generally providing admin support for the whole team.

Strong communication skills and previous customer service experience is essential. You must also be able to work within a team and thrive under pressure, the environment in which you will work is highly pressurised and very fast paced. A successful candidate will be self-motivated, ambitious, highly organised and have the ability to work at your own initiative. The candidate must also be able to use a variety of Microsoft packages and have discretion and respect for confidentiality.

An NVQ level 2 in Business and Administration or equivalent qualification is desirable but not essential.

If you believe you meet the requirements, then please apply now by sending your CV.

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