Membership Development Officer

Department: Membership Team - North

Reporting To: Membership Manager - North

Salary:  £13,600 per annum plus £1,600 car allowance

Location: Home based in North East Region (primarily covering Newcastle Upon Tyne area)

Contract type: 12 month fixed term contract

Hours: Part-time 14.5 hours per week

Holiday: 23 + 2 fishing days per year pro-rata to PT Hours

The Organisation

The Institution of Civil Engineers (ICE) is an international membership organisation that promotes and advances civil engineering around the world. ICE is a qualifying body, a centre for the exchange of specialist knowledge, and a provider of resources to encourage innovation and excellence in the profession worldwide.

The role (12 month fixed term contract)

The Institution of Civil Engineers North England  Membership area requires a part time Membership Development Officer (MDO) based in the North East Region (Newcastle upon Tyne area primarily)  to work with other members of the North England  Team and active members, to deliver membership support and promote the benefits of ICE membership to non-members.

The post-holder will work in conjunction with the Membership Manager and other MDOs in the region to develop and deliver a coherent regional strategy for membership development,  including co-ordinating the development and delivery of ICE training and services to individuals and companies mainly within the North East, specifically in the Newcastle upon Tyne area. It is expected that there will be travel to other Regions to support other MDOs and for training purposes.

Duties and responsibilities

• Membership development – actively seeking, gaining buy-in for and implementing initiatives to develop our membership base.
• Membership growth – undertaking activities to promote and grow membership mainly within North East Region with a particular focus on Technician growth and apprentices.

• Membership Support – providing advice and guidance to members and non-members of the North East Region.
• Employer Support – providing advice and guidance to employers on professional development
• Further Education establishments – developing links and projects to raise awareness of ICE membership and professional development.
• Working closely with the Membership Manager, existing MDOs, and other regions to ensure a consistency of approach with assistance from the regional support team.
• Ensuring that ICE membership records are up to date.

What are we looking for?

• Educated to degree level or equivalent, relevant experience in civil engineering, customer service, learning and development or a related subject is essential.  A Chartered Civil Engineer (or a broad knowledge of Civil Engineering) would be desirable, though not essential.
• You will have previous exposure to liaising with a wide audience of people, along with the ability to engage and relate to senior members of the engineering and education professions.  Ideally you should also be experienced at working with volunteer committees.
• Attention to detail and the ability to turn technical material into non-technical outputs are essential, as is the ability to target and engage a diverse range of audiences.
• The ability to work alone and as part of a multi-functional team, while managing and planning a number of simultaneous tasks effectively is key to this role. 
• The successful candidate will have excellent written and verbal communication skills and the ability to prepare and deliver presentations. You will also be capable of public facing interactions on a personal and group basis. 
• Strong supporting ICT capabilities with knowledge and skills in Microsoft office applications (Word, Excel, PowerPoint and Outlook) are essential.
• There will be a need to work outside “normal office hours”, when necessary.

ICE Group benefits include:

• 25 days annual leave
• Up to eight per cent of salary contributed to a personal pension scheme
• 24 hour employee support line
• Death in service benefit equivalent to one year’s salary
• Childcare vouchers
• Interest free season ticket loan
• Cycle to work scheme
• Big Gym membership savings with the Gymflex scheme

To apply please follow the apply now button through to our careers page. Applicants should submit a cover letter within the same document as their CV, answering these two questions:

1. Why and how your experience equips you to carry out this role. (Max one side A4)
2. How you would approach the requirements of this role. (Max one side A4)