Senior IT Support Technician
- Recruiter
- BCT Resourcing
- Location
- Manchester, Manchester
- Salary
- £30,000 - £40,000 per annum
- Posted
- 19 Sep 2016
- Closes
- 17 Oct 2016
- Ref
- 1315626
- Sectors
- IT, IT Support, Programming, Testing
- Contract Type
- Permanent
- Hours
- Full Time
Position: Senior IT Support Technician
Location: Based in Manchester. Travel to other offices (Manchester, London, Hong Kong, New York) will be minimal but required on occasion.
Salary: £30000 - £40000 per annum
Job Type: Full Time
The company client is a reputable leading business who is currently seeking to appoint a talented and experienced Senior IT Support Technician for their high;y skilled organisation based in Manchester. The successful applicant will be reporting to the Head of IT and will join the IT team as a technical escalation point for the support and development team. This is an excellent opportunity for career development.
Main responsibilities will include as follows:
* Reporting to and advising the Head of IT you will have responsibility for the support and maintenance of all global IT Services including but not limited to VDI, CRM, Databases, Networks and Servers.
* Key duties will include but not be limited to the 2nd/3rd line support of all IT infrastructure including networks, VDI environments, telephony and other services.
* You will join the IT team as a technical escalation point for the support and development team, supporting a variety of infrastructure and software issues.
* You will also get involved in varying project-based work, managing infrastructure projects to continuously improve speed, efficiency and scalability of production systems.
Key Technical Disciplines:
* Windows Server up to 2012 R2
* Windows Client 7,8,10 & Embedded.
* Office365 / ADFS / Mimecast
* Active directory / group policy
* Networks (DNS, VLAN, MPLS, VPN)
* Cisco ASA / Firepower Services
* Cisco Meraki (Switches and Wireless)
* F5 Big IP
* SQL / SSRS / SSAS
* Cisco UCUM
* VMWare & Hyper-V
* Audio / Visual
Abilities and background required:
* Excellent fault finding/troubleshooting ability
* Windows OS (Windows 7, 8 and 10, Server 2008 and 2012), Active Directory, SQL Server, Networking, VoIP, Cisco UCUM, Cisco Meraki, Cisco ASA, Anti-virus, Office 2013, Exchange and Office 365.
* Any application development or scripting experience would be advantageous
* Years' Experience: 3 years+ (ideally with exposure to desktop, server and infrastructure operations in a medium to large business)
* Qualifications: MCSE, MCITP-EA, MCTS and or other MS Certifications, VCP, relevant Cisco qualifications or experience. Other relevant qualifications
* Personality metrics: A strong communicator and proactive team player (friendly, credible, articulate and proactive) that can work with an ambitious sales force.
Keywords: MCSE, MCITP-EA, MCTS MS Certifications, VCP, relevant Cisco
If you are interested in hearing more about this opportunity, please don't hesitate to send your CV and APPLY NOW.
Location: Based in Manchester. Travel to other offices (Manchester, London, Hong Kong, New York) will be minimal but required on occasion.
Salary: £30000 - £40000 per annum
Job Type: Full Time
The company client is a reputable leading business who is currently seeking to appoint a talented and experienced Senior IT Support Technician for their high;y skilled organisation based in Manchester. The successful applicant will be reporting to the Head of IT and will join the IT team as a technical escalation point for the support and development team. This is an excellent opportunity for career development.
Main responsibilities will include as follows:
* Reporting to and advising the Head of IT you will have responsibility for the support and maintenance of all global IT Services including but not limited to VDI, CRM, Databases, Networks and Servers.
* Key duties will include but not be limited to the 2nd/3rd line support of all IT infrastructure including networks, VDI environments, telephony and other services.
* You will join the IT team as a technical escalation point for the support and development team, supporting a variety of infrastructure and software issues.
* You will also get involved in varying project-based work, managing infrastructure projects to continuously improve speed, efficiency and scalability of production systems.
Key Technical Disciplines:
* Windows Server up to 2012 R2
* Windows Client 7,8,10 & Embedded.
* Office365 / ADFS / Mimecast
* Active directory / group policy
* Networks (DNS, VLAN, MPLS, VPN)
* Cisco ASA / Firepower Services
* Cisco Meraki (Switches and Wireless)
* F5 Big IP
* SQL / SSRS / SSAS
* Cisco UCUM
* VMWare & Hyper-V
* Audio / Visual
Abilities and background required:
* Excellent fault finding/troubleshooting ability
* Windows OS (Windows 7, 8 and 10, Server 2008 and 2012), Active Directory, SQL Server, Networking, VoIP, Cisco UCUM, Cisco Meraki, Cisco ASA, Anti-virus, Office 2013, Exchange and Office 365.
* Any application development or scripting experience would be advantageous
* Years' Experience: 3 years+ (ideally with exposure to desktop, server and infrastructure operations in a medium to large business)
* Qualifications: MCSE, MCITP-EA, MCTS and or other MS Certifications, VCP, relevant Cisco qualifications or experience. Other relevant qualifications
* Personality metrics: A strong communicator and proactive team player (friendly, credible, articulate and proactive) that can work with an ambitious sales force.
Keywords: MCSE, MCITP-EA, MCTS MS Certifications, VCP, relevant Cisco
If you are interested in hearing more about this opportunity, please don't hesitate to send your CV and APPLY NOW.