Insurance Operations Advisor
- Recruiter
- Get-Staffed
- Location
- Hampshire
- Salary
- £15000 - £18000 Per Annum
- Posted
- 12 Sep 2016
- Closes
- 10 Oct 2016
- Ref
- A-817
- Contract Type
- Permanent
- Hours
- Full Time
Insurance Operations Advisor
We are a successful independent insurance broker based near Waterlooville, and we now require a number of Insurance Operations Advisors. Our retail brand offers great value car, home, van, travel and pet insurance to more than 35,000 customers nationally, both online and by telephone.
Build a career as an Insurance Operations Advisor
Basic £15,000 - £18,000
As a result of recent expansion, we are recruiting experienced Insurance Operations Advisors for our contact centre in Denmead near Waterlooville Hampshire (PO7 6XP).
The roles dealing with telephone enquiries from our existing customers and making changes to their policies as required. Our Insurance Operations Advisors must ensure that all interactions with customers are compliant with industry regulation (FCA and data protection).
These roles work on a shift rotation pattern which may include some evenings (up to 7pm) and Saturdays (to 5.30pm).
Candidate profile - is this you?
We are looking for candidates with at least 6 months customer service experience, so if you are able to demonstrate this, we would love to hear from you. Insurance experience is desirable but not essential, as full training will be given.
The role will suit:
- A positive and self-motivated individual
- With a pleasant and confident telephone manner
- Capable of meeting targets and achieving their goals
All of our managers have been promoted from within the business so the prospects of advancement within the company are very good.
The ideal candidate will be enthusiastic, confident, have good communications skills and experience of Microsoft software packages such as Word and Outlook (or equivalent). Experience of using CDL insurance software is desirable but not essential.
Salary and rewards package
Salary will reflect the skills and experience of the candidate, with a monthly bonus scheme and opportunities for advancement in the business available to all staff. The company offers a private health care plan and funds CII qualifications to enable professional development within the insurance industry.
Apply now
If you want to develop your career in financial services at a friendly and growing business with great prospects, simply apply now for an immediate interview.