Performance and Improvement Officer (Data, Reporting) BLUP40865
- Recruiter
- Blue Octopus
- Location
- Stockport, Greater Manchester
- Salary
- Salary £25,694 to £29,854
- Posted
- 12 Sep 2016
- Closes
- 04 Oct 2016
- Ref
- BLUP40865
- Sectors
- Admin, Secretarial & PA, IT, Public Sector
- Contract Type
- Permanent
- Hours
- Full Time
Our client is an innovative, modern arms length housing organisation (ALMO), created in October 2005 employing approximately 540 people and managing 11,500 properties across the borough of Stockport. They have been recognised as a Sunday Times Top 100 ‘Best Places to work in the Public Sector’ employer for the last seven years, hold Investors in People (Gold) status, and have this year been named the UK’s Top Landlord after winning the 24Housing magazine vote.
Joining our client as a Performance and Improvement Officer, you will assess, review and report on data and performance to deliver change for services and customers.
Understanding data and using this information to provide assurance to senior managers and the Board on progress against strategic and service priorities, you will work in collaboration with internal and external stakeholders to identify process improvements, performance risks and improvement opportunities.
Working with service managers and customers to ensure reviews are delivered on time, to scope and result in service improvements, you will produce and present outcome-focused reports and maintain and develop the systems and frameworks that facilitate performance, satisfaction and progress reporting. Regularly reviewing performance indicators, measures and targets, you must challenge their use by managers and ensure that they continue to reflect business needs and drive the right behaviours.
You must also lead on the preparation of regulatory and other returns, including statistical returns, contribute to the review and development of corporate strategies and support the review and delivery of the Value for Money Strategy and action plan.
Candidates for this role must the able to deliver work in any or all of the following areas; Performance analysis, service reviews, service improvement and / or strategy/policy development and have experience of managing projects and / or initiatives involving a range of stakeholders. Capable of using performance management systems to collate, analyse and report data, you should be able to employ good standards of literacy and numeracy, especially when analysing data and writing reports and utilise value for money principles to challenge and improve services
Knowledge of local government, social housing, arms length management organisations and regulatory/advisory bodies in order to keep the business abreast of developments would also be beneficial. Working with colleagues at all levels in the business, you must be a strong influencer and enabler in order to drive forward change.
Closing date: 30th September 2016
Interview date: 17th October 2016
All posts offer attractive conditions of service and a range of employee benefits including a commitment to personal development, work life balance and a genuine commitment to embrace diversity for employees and customers.
Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.