Customer Service
- Recruiter
- Post My Job
- Location
- Northampton
- Salary
- dependent on experience
- Posted
- 08 Sep 2016
- Closes
- 06 Oct 2016
- Ref
- TSM-CS-NOR
- Contact
- Recruitment Team
- Contract Type
- Permanent
- Hours
- Full Time
Our client is looking for an office based Customer Service Genie for their small (but perfectly formed!) company, to cover hours between 8.30-8pm, Monday - Friday) and occasional Saturday's (9am - 5pm) for their clients. They offer their clients a Call Handling service giving a personal response to calls instead of getting an engaged tone or being diverted to an answer machine.
They also assist clients with a variety of other office tasks including typing, event admin and diary management. Their faabulous business is growing fast and with a few large contracts coming on board they need people to join their magical team. As well as sending a CV, please write a personal cover letter explaining why this would be your perfect role!
This role is providing support to a multitude of businesses as if their personal in-house receptionist. Knowledge of all Microsoft packages and various online diaries including Google Calendars would be an advantage. They are looking for an upbeat and professional person to work in their small, high energy, sparkly and friendly team.
Ideally you would have the following attributes:
- Great phone manner and excellent listening skills
- Articulate with excellent all-round communication skills
- Accurate, typing skills
- Attention to detail, marvellous spelling
- Experience of working for a variety of industries
Working as a tight team, you should have a ‘getting stuck in, can do' attitude that you bring to work every day. In return they can offer a great package including:
- 28 Days Holiday a year
- Competitive Salary
- Free Parking
- Comprehensive training available (inc. NVQ)
- Free Eye Tests
- Working in a Beautiful Grade 2 listed Building
- Hair Salon, Beauty Salon, Gym and Nursery on site
- Walking Distance from Northampton University and The Racecourse
- Client Discounts available
- Social Events, inc Bowling, Drinks and Christmas party
Various work patterns including evenings until 8pm, Monday - Friday, and occasional Saturdays 9am - 5pm. If you have the skills and experience required, apply today!
Required experience:
- Customer Service: 1 year
- Call Handling: 1 year
- Receptionist: 1 year
Speaking French would be advantage