Insurance Customer Service Advisor
- Recruiter
- Vacancy Filler Ltd
- Location
- Stoke on Trent, Staffordshire, England
- Salary
- £18000.00 - £22000.00 per annum + Excellent Benefits
- Posted
- 06 Sep 2016
- Closes
- 04 Oct 2016
- Ref
- SEP20160412
- Contact
- Vacancy Filler
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Insurance Customer Service Advisor
Location: Stoke -on- Trent, ST6 2BA
Salary: up to £22,000pa depending on experience
Hours: 40 hrs per week
Due to recent and ongoing success, Autonet Insurance is currently looking for ambitious Insurance experts to join their outstanding Customer Service team at their Stoke-on-Trent Head Office. The role comes with an attractive basic salary, fantastic benefits plus first class training and promotional opportunities.
Who are we?
Autonet is one of the UK's leading, independent insurance brokers. We represent some of the most familiar brand names in the UK insurance market and are experiencing continued expansion. This is your chance to join and play a part in our continued success at our Stoke on Trent site. Fantastic benefits on offer include a contributory pension, healthcare plan, product discounts and free parking, on site canteen, on site physiotherapy, Study support for insurance qualifications, critical illness cover, death in service cover, discounts at local and national stores and service providers, bike loan scheme and on site car valeting service.
You would be joining a professional, focused and fast-paced team and would be responsible for taking calls from a variety of customers, ensuring all receive excellent service throughout the term of their insurance policy. A real passion for customer service is an essential quality within this team.
What are we are looking for:
The Customer Service department offers individuals a lively, fun, and dynamic environment in which to develop their career. To ensure you are an expert on all products and services, you'll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed. You will participate in accredited training programmes, and, if you are not already, you will be given the opportunity to become a qualified insurance practitioner.
To be successful you need to be:
Our core business opening hours are; Monday to Thursday - 08:00 to 20:00, Friday - 08:00 to 19:00 and Saturday - 09:00 to 17:30. Therefore the ability to be flexible in working shifts is essential.
How to Apply
If you have the skills and experience for this role then please click on apply and follow a short application process
The job may be suitable for candidates who have experience as the following: Customer Sales Advisor, Customer Service Advisor, Inbound Sales Advisor, Call Centre Agent, Sales Executive, Business Development Officer, Telesales Executive, Inbound Sales, Claims Advisor, Customer Account Manager, Customer Services Advisor, Outbound Sales Advisor, and Customer Assistant.
The position will suit candidates based in: Stoke-on-Trent, Staffordshire, Newcastle-under-Lyme, Keele, Kidsgrove, Crewe, Leek, Cheadle, Uttoxeter, Stafford, Stone, Newport, Market Drayton, and Stafford, Biddulph, Congleton